Wendy M.
Healthy weight loss
I have not started my prescription or received it as of yet

Ro is a healthcare company helping patients achieve their health goals in the most effective and convenient way possible. We do this by vertically integrating the most important parts of care delivery — the doctor’s office, labs and pharmacy — to deliver patients best-in-class treatment from anywhere.
Ro (ro.co) has 7,254 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Claim this listing7,254 approved reviews, newest moderated first
Wendy M.
I have not started my prescription or received it as of yet
Elizabeth B.
The information flow and helpful hints
Blanca M.
The process was very easy to follow. It was also quick. The providers and staff were very helpful and answered all of my questions. It was overall a great experience.
Kimberly R.
I just started so I can’t say long term but so far the experience has been very easy and straight forward.
Mary J.
Getting started was easy and straight-forward, affordable. Product arrived within two days. Instructions were concise, easy to follow. Although it's only been my second day, I've had no problem with uncomfortable side effects.
Ewa N.
Seamless process from filling out a questionnaire to receiving my Zepbound within 48 hours. Good communication telling me where I was throughout the entire process. Impressive!!!
Debbie R.
They are wonderful. They will answer any questions you have.
Cat
They offer insurance checks, but want you to pay prior to finding out if you’re even eligible for insurance coverage. When you are not eligible for insurance, they tell you that you aren’t eligible for the cheaper med as well. Meaning you will have to pay for high priced meds out of pocket.
Response from RoJun 24, 2026
Hi there. We’re sorry to hear about your experience and understand your frustration. Insurance coverage and medication eligibility can vary based on individual circumstances, insurance requirements, and the specific treatment being considered. We appreciate your feedback regarding pricing and the insurance review process. We’d like the opportunity to learn more about your experience and review your concerns further—we’ll be reaching out directly for more information.