Mary B.
Beginning RO
The interview process was very thorough. I was provided an appropriate prescription for my needs.

Ro is a healthcare company helping patients achieve their health goals in the most effective and convenient way possible. We do this by vertically integrating the most important parts of care delivery — the doctor’s office, labs and pharmacy — to deliver patients best-in-class treatment from anywhere.
Ro (ro.co) has 7,254 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Mary B.
The interview process was very thorough. I was provided an appropriate prescription for my needs.
Marlie F.
Ads are so deceiving! Makes it look like you get Zepbound for $149 a month. This cost is like a “subscription” to Ro. The cost of the drug is a separate charge and much more than $149 a month. Do NOT use this platform!
Response from RoJun 24, 2026
Hi there. We truly apologize for any confusion regarding our billing structure. The Body membership begins with a $39 fee for your initial consultation. If approved for GLP-1 medication, you then pay a recurring membership fee of $149/month for the Body Program subscription. Medication costs are separate and will depend on if you use your personal insurance. We do also offer Prepay & Save options for both medication and the membership fee. We aim to offer transparent pricing, and this can all be found on our website here: ro.co/weight-loss/pricing Please reach out to [email protected] for any additional assistance.
Hadeel A.
I ya very quick process
Ray B.
Ro's communication team is following a rote process. If you switch from another provider, in my case it was Ageless Men's Health, they will not even read or act on anything in the questionnaire, they just start you at the lowest dose of 0.25 mg/m/ even though I was JUST about to start on 1.0 mg/ml but since I had not yet gotten my first dose, I thought it was fine to continue at 0.75 mg/ml when i switched to Ro, hopefully to save a little money using at home Wegovy pens, But Ro started me at 0.25 mg/ml, even after I sent them pictures of the bottle I was on at 0.75 mg/ml and just started peppering the email with instruction on maintaining an exercise regimen, monitoring this and taking note of that, eating the right foods, etc. I said that I knew all of that, could they just READ where I left off and at least make an attempt at NOT going all the way down to a starting dosage? NOPE, this is how they do it presumably believing that its a revenue thing and not realizing it accomplishes the opposite when customers leave and go somewhere where a human actually reads the intake questionnaire.
Response from RoJun 24, 2026
Hi there. We’re sorry to hear about your experience and understand your frustration. Treatment and dosing decisions are made based on clinical judgment, safety considerations, and the information available to the provider. We appreciate you sharing this feedback and would like the opportunity to review your experience more closely. We’ll be reaching out directly for more information.
Lynn
I didn’t know about the double billing - one for “membership” and another for the same amount for the actual medicine. I can’t afford this. I was led to believe it was $39.99 to try for 30 days and ended up paying $300. It was a terrible experience. And all I’m trying to do is lose weight.
Response from RoJun 24, 2026
Hi there. We truly apologize for any confusion regarding our billing structure. The Body membership begins with a $39 fee for your initial consultation. If approved for GLP-1 medication, you then pay a recurring membership fee of $149/month for the Body Program subscription. Medication costs are separate and will depend on if you use your personal insurance. We do also offer Prepay & Save options for both medication and the membership fee. We aim to offer transparent pricing, and this can all be found on our website here: ro.co/weight-loss/pricing Please reach out to [email protected] for any additional assistance.
Barbara S.
Don’t ask me what I want then send me something totally different.. I was also under the impression that the first month would be $39.00 then $149.00 there after.
Response from RoJun 24, 2026
Hi there. We truly apologize for any confusion regarding our billing structure. The Body membership begins with a $39 fee for your initial consultation. If approved for GLP-1 medication, you then pay a recurring membership fee of $149/month for the Body Program subscription. Medication costs are separate and will depend on if you use your personal insurance. We do also offer Prepay & Save options for both medication and the membership fee. We aim to offer transparent pricing, and this can all be found on our website here: ro.co/weight-loss/pricing Please reach out to [email protected] for any additional assistance.
Gloria G.
Excelent services im happy
Audette
It was wonderful!