Jamie
Easy to use and helpful people!
It was very easy to navigate the website and I felt like I was quickly helped and guided where I needed to go with my health plan.

Ro is a healthcare company helping patients achieve their health goals in the most effective and convenient way possible. We do this by vertically integrating the most important parts of care delivery — the doctor’s office, labs and pharmacy — to deliver patients best-in-class treatment from anywhere.
Ro (ro.co) has 7,254 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Jamie
It was very easy to navigate the website and I felt like I was quickly helped and guided where I needed to go with my health plan.
Ray F.
None to give
Jennifer J.
The fact that I could pay membership fees for multiple months in one lump payment was by far the most important deciding factor. The huge discount for paying multiple months at once was an awesome bonus!!
Molly H.
Ro is an exceptional company that is transparent, very experienced in providing life changing products, and there to help you every step of your journey.
Niquel C.
It was fast and easy. I totally recommend Ro to get started on your weight loss journey.
Lisa L.
Very efficient and quick
Robert C.
Way too many emails to even read, too much for me
Response from RoJun 25, 2026
Hi there. We appreciate your feedback and are always looking for ways to improve the patient experience and make our communications more helpful and manageable. We’d like to learn more about your experience, we’ll be reaching out directly for more information.
Lisa Happy C.
Fake advertising. Leads you to believe it is one price and they charge you without telling you and then there is no refunds. Read the tiny print!!!
Response from RoJun 25, 2026
Hi there. We truly apologize for any confusion regarding our billing structure. The Body membership begins with a $39 fee for your initial consultation. If approved for GLP-1 medication, you then pay a recurring membership fee of $149/month for the Body Program subscription. Medication costs are separate and will depend on if you use your personal insurance. We do also offer Prepay & Save options for both medication and the membership fee. We aim to offer transparent pricing, and this can all be found on our website here: ro.co/weight-loss/pricing We’d like the opportunity to review your account and refund request further, we’ll be reaching out directly for more information.