Yvette
I was kept informed of everything that…
I was kept informed of everything that would happen at every step. It was a very easy process which I was happy about. No stress at all.

Ro is a healthcare company helping patients achieve their health goals in the most effective and convenient way possible. We do this by vertically integrating the most important parts of care delivery — the doctor’s office, labs and pharmacy — to deliver patients best-in-class treatment from anywhere.
Ro (ro.co) has 7,254 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Yvette
I was kept informed of everything that would happen at every step. It was a very easy process which I was happy about. No stress at all.
angela F.
Please cancel my prescription
Kimberly L.
I was honestly skeptical about ro since I had to pay a membership fee AND the medicine but now im so happy I did its absolutely worth it especially since questions come up and concerns and having someone promptly answer and follow up is absolutely necessary especially if taking these type of meds is new to you im very happy I chose ro for this
Ankit
Seemless experience so far using the website or app. I have used other direct to consumer apps and they are too complicated. Ro makes it easy to navigate and understand.
Kelly
Very easy and wonderful customer service
staci B.
i was charged much more than I was quoted online.
Response from RoJul 10, 2026
Hi there. We truly apologize for any confusion regarding our billing structure. The Body membership begins with a $39 fee for your initial consultation. If approved for GLP-1 medication, you then pay a recurring membership fee of $149/month for the Body Program subscription. Medication costs are separate and will depend on if you use your personal insurance. We do also offer Prepay & Save options for both medication and the membership fee. We aim to offer transparent pricing, and this can all be found on our website here: ro.co/weight-loss/pricing We’d like the opportunity to review your account and refund request further, we’ll be reaching out directly for more information.
Edward B.
The web site was a little hard for me to access I had to get out and restart it
Janis N.
It was good except for presuming I have mental health issues because I take anxiety medication. My doctor gave it to me for worry. I have had it for years. I’m also on a statin drug for cholesterol and I have blood pressure medication. The form didn’t give me a chance to write that down.