RoReviews of ro.co

Response from RoJul 10, 2026

Hi there, we're sorry to hear about your experience. We strive to be transparent about our pricing, and details about our membership and medication costs are available on our website at ro.co/weight-loss/pricing. If you need assistance, our Care Team can be reached through secure messaging in your Ro account or by emailing [email protected]. We appreciate your feedback and will share it with our team as we continue working to improve our members' experience.

Response from RoJul 10, 2026

Hi there, We truly apologize for any confusion regarding our billing structure. The Body membership begins with a $39 fee for your initial consultation. If approved for GLP-1 medication, you then pay a recurring membership fee of $149/month for the Body Program subscription. Medication costs are separate and will depend on if you use your personal insurance. We do also offer Prepay & Save options for both medication and the membership. We aim to offer transparent pricing, and this can all be found on our website here: ro.co/weight-loss/pricing Please reach out to [email protected] for any additional assistance.

Response from RoJul 10, 2026

Hi there, We're sorry to hear that your experience didn't meet your expectations. Our licensed providers recommend treatment based on each patient's medical history and clinical needs, and medication costs can vary depending on the treatment prescribed and insurance coverage. We appreciate your feedback regarding the enrollment process and will share it with our team as we continue working to improve the experience.

Response from RoJul 10, 2026

Hi, we're sorry to hear about your experience. We understand how frustrating it can be when there is confusion around prescription status and insurance processing. We’d like the opportunity to review your account and refund request further, we’ll be reaching out directly for more information.