Kathleen Z.
Very quick and good follow up
Very quick and good follow up

Ro is a healthcare company helping patients achieve their health goals in the most effective and convenient way possible. We do this by vertically integrating the most important parts of care delivery — the doctor’s office, labs and pharmacy — to deliver patients best-in-class treatment from anywhere.
Ro (ro.co) has 7,254 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Kathleen Z.
Very quick and good follow up
Art
Communication and customer support has been excellent so far
Douglas M.
Just call RO they handle the rest
Patricia V.
Ro has a long questionnaire where the patient’s honest answers give them guidance to provide the best service, i. e., weight loss medication. Their customer service is prompt, in the event that you have any issues like side effects. There have been no surprise charges to date. I was extremely hesitant to start this program, but happy that I did. I will stay with the program as long as I am able, and feel that it will be successful.
Jackie L.
Nickel and dime all day. Charging a full year worth of cost, then up'ing said cost when medication changes. Monthly subscription fee (charged for all 12 months) PLUS monthly medication fee (charged for all 12 months). Limited ways to contact the company. I still have yet to find a phone number. Only a generic email address and online form.
Response from RoJul 10, 2026
Hi there, We're sorry to hear that your experience did not meet your expectations. We strive to be transparent about our pricing, including that Ro Body membership and medication costs are separate, with details available at ro.co/weight-loss/pricing. If you need assistance, our Care Team can be reached by emailing [email protected] or through secure messaging in your Ro account, and we'd be happy to review any concerns about your membership or billing.
Jim K.
Beware, very misleading in ads says weight loss meds as low as 149 that’s just for monthly membership. This does not include $299 a month for the medication. This is not told until later when you pay the $149 non refundable. Such a scam.
Response from RoJul 10, 2026
Hi there, We truly apologize for any confusion regarding our billing structure. The Body membership begins with a $39 fee for your initial consultation. If approved for GLP-1 medication, you then pay a recurring membership fee of $149/month for the Body Program subscription. Medication costs are separate and will depend on if you use your personal insurance. We do also offer Prepay & Save options for both medication and the membership. We aim to offer transparent pricing, and this can all be found on our website here: ro.co/weight-loss/pricing Please reach out to [email protected] for any additional assistance.
David F.
No response from my service request re delivery date David Fournier 8057969885
Kim
Great fast online service!