RoReviews of ro.co

Response from RoJul 10, 2026

Hi there, We're sorry to hear you're running into that issue. If you need help, you can reach our Care Team through the secure messaging feature in your Ro account or by emailing [email protected]. We’d like the opportunity to review your account further, we’ll be reaching out directly for more information.

Response from RoJul 10, 2026

Hi there, We truly apologize for any confusion regarding our billing structure. The Body membership begins with a $39 fee for your initial consultation. If approved for GLP-1 medication, you then pay a recurring membership fee of $149/month for the Body Program subscription. Medication costs are separate and will depend on if you use your personal insurance. We do also offer Prepay & Save options for both medication and the membership. We aim to offer transparent pricing, and this can all be found on our website here: ro.co/weight-loss/pricing Please reach out to [email protected] for any additional assistance.

Response from RoJul 10, 2026

Hi there, We're sorry to hear about your experience. Shipping delays can occur for a variety of reasons, and we understand how frustrating that can be. We’d like the opportunity to review your account further, we’ll be reaching out directly for more information.

Response from RoJul 10, 2026

Hi there, We're sorry to hear that your experience did not meet your expectations. The initial enrollment fee covers your online medical consultation with a licensed provider, and we strive to clearly communicate our pricing, including that Ro Body membership and medication costs are separate. Additional pricing information is available at ro.co/weight-loss/pricing. We appreciate your feedback and will share it with our team as we continue working to improve the member experience.