timothy R.
Painless so far
Painless so far… can’t wait to get started!

Ro is a healthcare company helping patients achieve their health goals in the most effective and convenient way possible. We do this by vertically integrating the most important parts of care delivery — the doctor’s office, labs and pharmacy — to deliver patients best-in-class treatment from anywhere.
Ro (ro.co) has 7,254 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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timothy R.
Painless so far… can’t wait to get started!
Eric V.
Nice and easy. Asked all the pertinent questions and got it done quickly.
Javier
Fast delivery!
John B.
Misleading advertising making it sound like it’s $149 per month without showing the real cost of $149 x 2. Very misleading. You don’t see up front the there is a membership cost of $149 before the medication cost of $149 per month as well. Bad business.
Response from RoJul 10, 2026
Hi there, We truly apologize for any confusion regarding our billing structure. The Body membership begins with a $39 fee for your initial consultation. If approved for GLP-1 medication, you then pay a recurring membership fee of $149/month for the Body Program subscription. Medication costs are separate and will depend on if you use your personal insurance. We do also offer Prepay & Save options for both medication and the membership. We aim to offer transparent pricing, and this can all be found on our website here: ro.co/weight-loss/pricing We appreciate your feedback, we are always looking for ways to improve. Please reach out to [email protected] for any additional assistance here.
Diane E.
Very easy website to navigate
Amy Y.
The app is challenging to navigate and I couldn’t find an email confirming my purchase until I did some digging. Other than this, it was quick, informative and easy!
Lacy L.
The medication came in the mail quickly and discreetly and it actually works exactly as described
Ann S.
Reputable and very communicative. I wish I realized I’d be charged $150 plus the cost of medication every month. I feel like I was a bit duped with the $39 first month fee. I already work with a reputable online company that I get other supplements with. I’ve never had a “monthly membership fee.” By the time I realized my mistake to cancel my order and membership, I read that it was non refundable. I hate that all of these companies seem to be doing some kind of bait and switch after putting in all of your information.
Response from RoJul 10, 2026
Hi there, Thank you for your feedback, and we're glad to hear you found our team communicative. We're sorry that the pricing structure wasn't what you expected. We strive to be transparent about our pricing, including that Ro Body membership and medication costs are separate, with details available at ro.co/weight-loss/pricing. We appreciate your feedback and will share it with our team as we continue working to improve the member experience.