Debora J F.
Fast action on my prescription
Fast action on my prescription

Ro is a healthcare company helping patients achieve their health goals in the most effective and convenient way possible. We do this by vertically integrating the most important parts of care delivery — the doctor’s office, labs and pharmacy — to deliver patients best-in-class treatment from anywhere.
Ro (ro.co) has 7,254 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Debora J F.
Fast action on my prescription
Michael S.
Straight forward and easy to add all the needed information. Very responses.
Kechia
I appreciate the care and ease that it takes for a patient to be attended to.
Copeland
Quick response to any question. Very easy to work with. Love being able to just text.
Alicia G.
So far they lied and said the first month was $39, when in fact, I was charged $149 for the first month. I haven’t even received my prescription yet and they’re already going in the wrong direction. I will be canceling my membership if this isn't corrected. I’ll update my review only if this has been corrected.
Response from RoJul 13, 2026
Hi there, We're sorry to hear about your experience. We'd like the opportunity to review your account and the charges you received. Please contact our Care Team at [email protected] using the email associated with your Ro account so we can investigate your billing concerns and help resolve the issue. We're also reaching out to you directly for more information.
Carmen
The Questions were easy to answer and took no time at all.
Joseph R.
👍 excellent process
Scott T.
Signed up for GLP-1 injection pen under their ad that the first month would be $39.99, then $149.00 a month after that. The next day, we were told no pen was available, only a pill, and we could only lose half the weight we wanted. The pills would be $149.00 a month. This company is bait and switch and tell you that your 'membership fee' is non-refundable.
Response from RoJul 13, 2026
Hi there, We're sorry to hear about your experience. We strive to be transparent about our pricing, including that Ro Body membership and medication costs are separate, with additional details available at ro.co/weight-loss/pricing. We’d like the opportunity to review your account further, we’ll be reaching out directly for more information.