Ethel D.
I might have read it incorrectly
I might have read it incorrectly, thinking the first month was 39 dollars and 149 there astt: I would like to cancel this

Ro is a healthcare company helping patients achieve their health goals in the most effective and convenient way possible. We do this by vertically integrating the most important parts of care delivery — the doctor’s office, labs and pharmacy — to deliver patients best-in-class treatment from anywhere.
Ro (ro.co) has 7,254 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Claim this listing7,254 approved reviews, newest moderated first
Ethel D.
I might have read it incorrectly, thinking the first month was 39 dollars and 149 there astt: I would like to cancel this
Laura S.
Thank you for asking the right questions and moving my order along with MD review & support!
Wayne
Everything went well and pretty quick seemed OK with me. Thank you very much.
Michael A.
I sent in a question and received no response. Almost immediately I received an email to see if my issue had been resolved. No it has not. I'm a new customer and I was supposed to get my first month at a discounted rate. However I was billed the full $149. I emailed to find out what happened to the first month discounted price I was promised.
Response from RoJul 10, 2026
Hi there, We're sorry to hear about your experience. We'd like the opportunity to review your account, including your billing and your inquiry to our Care Team. We’d like the opportunity to review your account further, we’ll be reaching out directly for more information.
Nicole G.
Very easy process!
LaTovia T.
I’m very unhappy! My card was charged $149 for a member ship I didn’t agree to! I feel scammed! The economy is the worst it’s ever been in my lifetime then you stole my money!
Response from RoJul 10, 2026
Hi there, We're sorry to hear about your experience. We'd like the opportunity to review your account and the membership charge you referenced. We’d like the opportunity to review your account and refund request further, we’ll be reaching out directly for more information.
Paula P.
I felt from the beginning RO.co was a legitimate company. Quick response to my questions and their upfront costs were reassuring. They did what they promised and I appreciate their truthfulness.
Gordon T.
The entire process so far has been great!