John M.
Extremely satisfied with RO
I have just started with the company. I have not received my product, but up to this point the service and communication has been excellent - quick responses, very professional and great education.

Ro is a healthcare company helping patients achieve their health goals in the most effective and convenient way possible. We do this by vertically integrating the most important parts of care delivery — the doctor’s office, labs and pharmacy — to deliver patients best-in-class treatment from anywhere.
Ro (ro.co) has 7,254 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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John M.
I have just started with the company. I have not received my product, but up to this point the service and communication has been excellent - quick responses, very professional and great education.
Cathy
I love RO and how helpful and they work hard at what they do.
Yadier P.
Fast and easy way to get your health in check. Very professional NPs and over all amazing customer service. The process is seamless.
michelle F.
They waived my $39 fee. The insurance concierge was able to get my Ozempic approved and I had a zero co-pay couldn’t be more happy with their service.
Colleen E.
Don’t get fooled about the $35 first month free deal. It’s a “membership fee” without even signing up! In other words, if you even want to look into their program, you have to pay. Once I realized I had to pay a one year charge up front for their best offer I cancelled. And that cost me $35?! Total ripoff. Much better offers out there!
Response from RoJul 13, 2026
Hi there, We're sorry to hear about your experience. The initial enrollment fee covers your online medical consultation with a licensed provider, and we strive to clearly communicate our pricing, including that Ro Body membership and medication costs are separate. Additional pricing information is available at ro.co/weight-loss/pricing. We appreciate your feedback and will share it with our team as we continue working to improve.
June S.
Communication was excellent and the time it took to get approved was quick.
Maurice P.
I was told I would pay $39.00 up front for the membership then a short while after I paid $149.00 for 30 day supply of pills and every month I would pay $149.00 for a month supply but yet I was charged another &149.00 for the membership and was told it was $149.00 every month for the membership this was not I was told this is now would cost me $298.00 a month coming up almost $1200.00 for 4 month I do not like being lied to if I knew this I would of never paid the $39.00 for membership and I would not have paid $149.00 for the pills if i knew I would have to pay for the membership every month not very happy with this what do you think about this??????
Response from RoJul 13, 2026
Hi there, We're sorry to hear about your experience. We strive to be transparent about our pricing, including that Ro Body membership and medication costs are separate, with details available at ro.co/weight-loss/pricing. We'd like the opportunity to review your account and billing concern-please contact our Care Team at [email protected] using the email associated with your Ro account so we can investigate further and assist you. We'll also reach out to you directly for more information.
Olivia P.
It was very thorough and clear, lots of questions were asked but easily understood!