Annette S.
Made very easy to use!
Made very easy to use!

Ro is a healthcare company helping patients achieve their health goals in the most effective and convenient way possible. We do this by vertically integrating the most important parts of care delivery — the doctor’s office, labs and pharmacy — to deliver patients best-in-class treatment from anywhere.
Ro (ro.co) has 7,254 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Annette S.
Made very easy to use!
Scott A.
Created thorough questions about my medical background so that I feel safe to take the pills- easy to create an account and get my questions answered! Can’t wait to try it! I’m looking forward to not thinking about food all the time.
Julie J.
It started with you getting my video appointment working for me. I couldn’t sign in for my scheduled appointment and sent a message to let you know and within 20 minutes I had a different sign in option sent to me. I thought that was great.
Joseph J.
In Brief , your have an excellent product and business structure ... also a clever design ,
Alvin C.
Excellent response time to my order, quality service and value for the money.
Anthony G.
easy access, good communication, relatively fast delivery
customer
The process was very clear and helpful. My issues were taken seriously.
Lori Mony W.
I signed up for the $39 for the first month. I figured by the time the month was ending, I could continue and pay the $149 for the 2nd month or cancel if I had too many side effects. They immediately charged me $39 AND $149! Now they will not respond to me. I’m worried it is a SCAM!!!!
Response from RoJul 13, 2026
Hi there, We're sorry to hear about your experience. The initial enrollment fee and medication are billed separately, and we'd like the opportunity to review the charges on your account and address your concerns. Please contact our Care Team at [email protected] using the email associated with your Ro account so we can investigate further and assist you. We'll also reach out to you directly for more information.