Barbara D.
Very helpful with instructions
Very helpful with instructions. Understanding my needs👍

Ro is a healthcare company helping patients achieve their health goals in the most effective and convenient way possible. We do this by vertically integrating the most important parts of care delivery — the doctor’s office, labs and pharmacy — to deliver patients best-in-class treatment from anywhere.
Ro (ro.co) has 7,254 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Barbara D.
Very helpful with instructions. Understanding my needs👍
Tyra M.
They were extremely fast acting to get me approved and all that was needed. A very quick and positive timeline for me to start my weight loss journey.
Kionta
Fast response
customer
The whole process was surprisingly easy and everything has been smooth so far. There were a lot of messages to follow during the process.
Donna C.
They “let” me pay for two months and then told me I could not continue because I was on Medicare. While I was paying cash, they are still not allowed to treat Medicare patients. I get that but why did they let me spend $300 building from a low dose/no weight loss dose for two months before telling me this? I feel it was a money grab. They refused to refund. Beware.
Response from RoAug 6, 2026
Hi there, Thank you for sharing your feedback. We're sorry to hear about your experience. We'd like the opportunity to review your account, and the concerns you raised regarding your treatment. We'll be reaching out to you directly to learn more and see how we can help.
Melissa
Ro was very easy to use and self explanatory when going through the process.
Susan M.
It was easy to navigate the site
Lk
Explain pricing before check out!
Response from RoAug 6, 2026
Hi there, We truly apologize for any confusion regarding our billing structure. The Body membership begins with a $39 fee for your initial consultation. If approved for GLP-1 medication, you then pay a recurring membership fee of $149/month for the Body Program subscription. Medication costs are separate and will depend on if you use your personal insurance. We do also offer Prepay & Save options for both medication and the membership. We aim to offer transparent pricing, and this can all be found on our website here: ro.co/weight-loss/pricing Please reach out to [email protected] for any additional assistance if there is anything we can do to help.