Lydia S.
I have only just begun with Ro and they…
I have only just begun with Ro and they have treated me very fairly and respectfully!

Ro is a healthcare company helping patients achieve their health goals in the most effective and convenient way possible. We do this by vertically integrating the most important parts of care delivery — the doctor’s office, labs and pharmacy — to deliver patients best-in-class treatment from anywhere.
Ro (ro.co) has 7,254 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Lydia S.
I have only just begun with Ro and they have treated me very fairly and respectfully!
Sue
The process was very quick but also very professional.
Deborah R.
Your company doesn’t leave you hanging, you get right back to us and let us know what is going on very promptly, you are right on top of thinks!!
Darla G.
everyone was so helpful
Larry B.
Upfront about the costs and future costs. Didn't oversell on the capabilities of compounded and brand name product, and clearly explained the differences between them.
Ruth K.
Super easy and fast to get my prescription! Filled it out yesterday, submitted my insurance and picked up my script this morning. Less than 24 hour turnaround!!
Jack M.
Doesn't seem to work well.
Response from RoAug 6, 2026
Hi there, Thank you for sharing your feedback. We're sorry to hear that your treatment hasn't produced the results you were hoping for. Weight loss response can vary from person to person, and we'd like the opportunity to review your progress and treatment plan. Please contact our Care Team through secure messaging in your Ro account or by emailing [email protected], and we'll be happy to investigate and assist you.
Carl L.
First, the $39 promotion is just the membership. This wasn't disclosed at the point of purchase. After selecting the medication, I was immediately charged the $149, that was supposed to be the charge for the medication for the months that follow, not the first month of medication. I was unaware that I was being charged both for every month. What makes this even worse, is the fact that they also doesn't disclose that there are no refunds after charging you and there isn't a phone number to reach customer service. The worse experience I have ever had. If you are okay with the things I mentioned, then good luck to you and your experience.
Response from RoAug 6, 2026
Hi there, Thank you for sharing your feedback. We're sorry to hear about your experience. The $39 fee covers your initial online medical consultation with a licensed provider. If approved for treatment, the Ro Body membership and medication are billed separately, with full pricing details available at ro.co/weight-loss/pricing before purchase. We'd like the opportunity to review your account, please contact our Care Team through secure messaging in your Ro account or by emailing [email protected], and we'll be happy to investigate and assist you.