Gloria W.
Too many steps
Too many steps. And I seriously doubt any of the liquid made it into my leg at the injection point. I will try again in 7 days just in case I'm wrong, but to swap out the needles, tighten the needles, swab pieces, click things, check there are no air bubbles (!!!!!!!), then try to inject the formula???? I became extremely frustrated following the steps. It shouldn't be this challenging.
Response from RoAug 6, 2026
Hi there, Thank you for sharing your feedback. We're sorry to hear about your experience, and understand your concerns. We'd like the opportunity to help troubleshoot and make sure you're comfortable using your medication. We'll be reaching out to you directly to see how we can help.



