Brenda J.
Easy and quick response from everyone
Easy and quick response from everyone

Ro is a healthcare company helping patients achieve their health goals in the most effective and convenient way possible. We do this by vertically integrating the most important parts of care delivery — the doctor’s office, labs and pharmacy — to deliver patients best-in-class treatment from anywhere.
Ro (ro.co) has 7,254 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Brenda J.
Easy and quick response from everyone
Nathan O.
Beginning to end, the process was simple and easy. The entire process was easily understood and quick. The price and service were great.
Dan C.
I ordered and canceled so swiftly because it kept making me go over the same questions over and over and over with no phone number to call somebody I just gave up
Response from RoOct 13, 2026
Oh no, I'm so sorry you had trouble with the questionnaire. I'm going to request more information from you so I can look into this further. If you're ever having difficulty reaching us, you can hit "support" then click the treatment you'd like to discuss further and "start a new conversation". That will get you in direct contact with the Nurses and support team.
Lisa R.
From sign-up to shipping was quick. I am really happy that I found ro.
Larry D.
Deceptive advertising
Response from RoOct 13, 2026
Hi Larry, I'm sorry for any confusion caused by our pricing! I've included a link to our website to help clarify our pricing and/or membership fees: https://ro.co/weight-loss/pricing/ I've requested additional information from you so I can look into your account!
tony W.
Quick response
Nellie M.
My experience was very good. I really got all my questions answered my concerns on how to start my medication. They had me watch a video from start to finish. I was very impressed on how you were able to get in touch with the medical team or anyone they immediately add your questions or any concerns that you had I was really happy with that.
Kendra D.
Meds arrived on time. The pen was a little hard to work at first. Must keep skin tight and that is not mentioned. In my first two weeks I can tell day 5 I am hungry. Look forward to a stronger dose. Have lost about 7 lbs in two weeks. Sure water loss was major the first week.