Sherry
RO makes the process so easy.
RO makes the process so easy. Highly recommend.
Response from RoOct 14, 2026
Hi Sherry! We thank you for the feedback and are happy to hear that our process was smooth for you. Welcome to Ro!

Ro is a healthcare company helping patients achieve their health goals in the most effective and convenient way possible. We do this by vertically integrating the most important parts of care delivery — the doctor’s office, labs and pharmacy — to deliver patients best-in-class treatment from anywhere.
Ro (ro.co) has 7,254 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Sherry
RO makes the process so easy. Highly recommend.
Response from RoOct 14, 2026
Hi Sherry! We thank you for the feedback and are happy to hear that our process was smooth for you. Welcome to Ro!
George R.
This company is trash. I canceled. They locked me in and want to charge me for a membership for the remaining 3 weeks of this month. You're far better off going with a local company that you can go visit and get whatever you need. This company is garbage.
Response from RoOct 13, 2026
Hi George, Thank you for taking the time to share your feedback. I'm sorry our cancellation policies and remaining billing period caused you frustration. Please don't hesitate to reach out to [email protected] if you have any additional concerns. We're happy to assist with any additional needs!
Jessica
Easy to complete the medical survey, quick response. Received fast approval and my first month supply arrived within just a few days of inquiry. From inquiry to approval to first dose was 3 days! Can’t wait to see my results. I also Love that it is shipped to my house, confidentially.
Response from RoOct 14, 2026
Hi Jessica! We’re so glad to hear everything went smoothly and that you were able to get started so quickly! It’s great to know that the convenience and privacy of home delivery made the experience even better. Thank you for trusting Ro with your care, and we wish you all the best on your journey!
Eileen
Well you shipping me the wrong dosage. Spent 300 bucks on what I now have to do is inject double to get to my dosage. That way now I have to buy more. I told you I was already taking this but you still shipped the lowest dosage. Also 149.00 a MONTH MEMBERSHIP is redicculous
Response from RoOct 13, 2026
Hi Eileen, I'm so sorry for any frustration caused. I'm going to request more information from you so I can look into this issue and see what I can do to help!
Donna O.
Clear upfront pricing and quick responses in the application process.
Lenci
I saw the advertisement on social media. I was very eager to check it out and heard some reviews about it. I completed the whole process and it was very easy. Pretty much everything was reviewed very quickly in a couple of hours and my shipment will be sent out soon. The price is comparable to others who have Zepbound. The fast response was very helpful as my doctor didn't want to move forward or had difficulty with my insurance. So for everything's great. Hopefully this product will work better than the previous medication I had.
JustAnswer C.
I was hoping for insurance coverage but instead was charged without notice. There should be a waiting period
Response from RoOct 13, 2026
Hi! I'm going to request more information from you so I can look into this issue.
Jacqueline T.
This is solely based on what I’ve experienced so far. The response has been so quick when setting up an account to get prescribed. The problem I encountered is that I don’t believe the physician fully reviewed my file before submitting my prescription. Now I have to wait for them to review and reply my message in 1-3 days, hopefully they’ll adjust my prescription, then wait another 1-4 days for my prescription to be processed. That is IF they read my inquiry and approve the adjustment. If I went to my usual place to get this in person, I would have avoided the delay in my dose. It isn’t as quick and accessible as they seem.
Response from RoOct 13, 2026
Hi Jacqueline, thanks for letting us know how things are going so far! I'm going to request additional information from you so I can look into your account. Response times are typically much faster than 3 business days but I want to make sure your concerns have been addressed.