Amber S.
Really made the process easy
Really made the process easy, very exciting to start this path. Not sure why I paid 39 and 149 though.

Ro is a healthcare company helping patients achieve their health goals in the most effective and convenient way possible. We do this by vertically integrating the most important parts of care delivery — the doctor’s office, labs and pharmacy — to deliver patients best-in-class treatment from anywhere.
Ro (ro.co) has 7,254 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Claim this listing7,254 approved reviews, newest moderated first
Amber S.
Really made the process easy, very exciting to start this path. Not sure why I paid 39 and 149 though.
Erica
I liked Ro until I realized I was paying nearly 2x what I could pay with other providers for similar options. They do offer multi-month membership options, but they make them incredibly difficult to find. I searched the app multiple times and even contacted support, only to be sent several links that didn’t actually help me access the options I was looking for. Overall, Ro can get very expensive between the membership and medication costs, so I’ve decided to switch providers. I really didn’t want to leave because I otherwise liked the service, but the pricing and lack of transparency around the lower-cost options became too frustrating.
Response from RoAug 5, 2026
Hi there, Thank you for taking the time to share your feedback. We're glad to hear you had a positive experience with the service overall, though we're sorry the pricing and membership options were frustrating. We offer prepaid membership plans that can lower the monthly membership cost to as little as $74/month. To switch to a prepaid plan, go to Membership & Subscriptions in your Ro account, where you can view your membership details, make changes to your membership, and manage your medication subscription. We'll also share your feedback with our team as we continue working to make these options easier to find and understand, and we'll be reaching out to you directly to see how we can help.
Justin S.
Ease of use and ease of access price was ok but remember to turn of subscription if you don't want them monthly or they'll take the money out automatically to send you more
Cindy D.
Fast and easy
Tina T.
Very quick response
Samantha H.
Easy to give information for help
Lisa R.
Any message I sent were answered quickly and very kind.
JANET
I was interested in finding a weight loss program and this made it easy