Myrtlon M.
The product worked as advertised .very…
The product worked as advertised .very pleased, great price and fast delivery

Ro is a healthcare company helping patients achieve their health goals in the most effective and convenient way possible. We do this by vertically integrating the most important parts of care delivery — the doctor’s office, labs and pharmacy — to deliver patients best-in-class treatment from anywhere.
Ro (ro.co) has 7,254 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Myrtlon M.
The product worked as advertised .very pleased, great price and fast delivery
charles E.
I dealt with many companies over the years and by far and so far I had the best success with Ro,
brian W.
Timely communication
John L.
Easy and convenient!
Al
RO website is misleading. They make you think you are ordering the weight loss product and trick you into signing up for a expensive "membership". Any fees paid are non- refundable. A real scam. Would not recommend. Buyer beware!!!
Response from RoAug 5, 2026
Hi there, Thank you for your feedback, we truly apologize for any confusion regarding our billing structure. The Body membership begins with a $39 fee for your initial consultation. If approved for GLP-1 medication, you then pay a recurring membership fee of $149/month for the Body Program subscription. Medication costs are separate and will depend on if you use your personal insurance. We do also offer Prepay & Save options for both medication and the membership. We aim to offer transparent pricing, and this can all be found on our website here: ro.co/weight-loss/pricing Please reach out to [email protected] for any additional assistance.
Tonya
So far the process has been easy and I feel very secure using RO.
customer
I was under the impression there were more low cost options. It's a big set from a low dose 149 pill to 299 for an injectable
Bill G.
Ro is a rip off. I wanted to lose weight using the Wegovy pen. They make it relatively easy to get the pen and the payment plan was very high but reaso able for expected results. $199/month for 2 mo ths then $399/month until I quit. So, I thought. One month in and u expected on a Sunday afternoon, I get a charge of $877 on my debit card by Ro. I sign i to Ro and now, It appears they have edited my service plan to include one year of service for $877 PLUS the cost of the drug. AND now, there is no way to quit. I tried to cancel and Ro says my cancelation begins the day after today in 2027. No refunds. I tried to contact their customer service and it is near impossible. Absolutely no phone number. No email. Only a hidden contact us note. I wish I knew about this ahead so I could pick something a little more transparent, honorable and reasonably priced.
Response from RoAug 5, 2026
Hi there, Thank you for sharing your feedback. We're sorry to hear about your experience. The annual membership is a prepaid option that lowers the monthly membership cost to $74/month (paid upfront in full) compared to $149/month (month to month). It should have required confirmation before the charge is processed. We'll be reaching out to you directly to follow up on your concerns and see how we can help further.