Ilene
Response time is very quick
Response time is very quick. It was easy to fill out input forms. Looking forward to losing weight without worrying about shipment being late.

Ro is a healthcare company helping patients achieve their health goals in the most effective and convenient way possible. We do this by vertically integrating the most important parts of care delivery — the doctor’s office, labs and pharmacy — to deliver patients best-in-class treatment from anywhere.
Ro (ro.co) has 7,254 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Claim this listing7,254 approved reviews, newest moderated first
Ilene
Response time is very quick. It was easy to fill out input forms. Looking forward to losing weight without worrying about shipment being late.
ASTON A C.
The process for ordering was effortless!
Vickie H.
It was so easy, helpful every step, easy follow up and very informative
Michael C.
Very quick and professional
Doug
Customer Service
TINA V.
Easy to use.
weswinkler
I hate Ro Health. With their membership fees and medication subscription fees, it is confusing to try to determine how much your medication will cost. Also, there is NO customer service. You can’t talk to anyone. I don’t know who runs the company, but my guess is that he is snotty nosed little kid who has no idea how to run a company.
Response from RoOct 15, 2026
Hi - I'm going to request more information from you so I can take a look at your account to help you out here! Here is a landing page with all of our pricing (membership + cash pay treatments and the pricing of each dosage): https://ro.co/weight-loss/pricing/ - Hopefully that is helpful! You can also email [email protected] - or from your Ro app select "Support", then "Metabolic treatment" and enter a chat with Nurses and Providers there. I'm sorry for any mix ups!
Ellen P.
I was able to be approved last night. My order was shipped today