RitualReviews of ritual.com

Less than 1 star. Ordered the product over a month ago. I haven't gotten it and don't think I will. They refuse to give me a refund.

I’m horrible customer service product never arrived after two weeks and multiple emails. Now I have to go through the bank to cancel and try and get my money back. It was $130 for two packs. Don’t waste your time or money!

If there was a zero star option I’d give it. Order never came. No reply to multiple emails. It is a scam. Now I have to go through the credit card nightmare of making sure they don’t keep billing for imaginary products. RUN FROM THIS COMPANY

Automatic renew subscription is very bad system and like a scam especially for the first time customer. It’s totally misleading!!! When you place the order, there is no words which mentioned that you have signed up for monthly subscription. After you found out then it’s too late ! Contacting customer support is not helpful at all since you still Can’t get refund back due to that you already pass 30 days guarantee. Not satisfy with all of this!!! I don’t recommend their products to my friends anymore!

They just auto renew your order without asking you. And this random new renewal cannot be returned at any cost. Its like they are shoving the product down your throat. SCAMMERS BEWARE!

Terrible company to deal with. I contacted them as after 2 weeks of waiting my order still hadn't arrived. I was advised that there was a mistake with the labeling and I was asked to confirm my address, even though they have delivered here before. If I hadn't contacted when would they have reached out to me? My subscription will be cancelled. It's a shame as their products are good.

The probiotic with menthol is a good product. However, the hidden automatic subscription is just bad business Canceling from the website is not easy. 2 months of unwanted product was sent to me after I canceled. Be sure to take screenshots. If there is a class action lawsuit, count me in.

I have been using Ritual Synbiotic for about 6 months, it has been a game changer for me. I also recently started the HyaCera and feel as if I can already see differences in my skin. I recently had questions and the service provided exceeded my expectations (and I've been in service for 30 years). My friends that use Ritual are also beyond pleased with the products and service.