RitualRitual is a personal health brand that is building the future of daily essentials. Our mission is simple: we help turn healthy habits into a Ritual. We started by creating the first visible supply chain of its kind and reinventing the daily multivitamin from the ground up. Now, together with some of the world's leading scientists, researchers, and advisors, we're developing a new standard of high-quality, traceable daily products across new categories.
Ritual (ritual.com) has 196 customer reviews on Five Star Index, with an average rating of 2.6 out of 5.
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Personal Care · Orlando, Florida
Excellent
Personal Care · Grants Pass, Oregon
Excellent
Personal Care · Great Neck, NY
Excellent
Personal Care · Costa Mesa, California
Excellent
196 approved reviews, newest moderated first
Rebecca M.
I love their standards - I know I am ingesting the cleanest ingredients; their products
Response from RitualSep 11, 2025
Thank you for sharing, Rebecca! It means so much to know our standards and clean ingredients make a difference for you.
Matt
Nothing like how it’s advertised. Does nothing at all. Update (9/9/25): Their customer service reached out and has been very accommodating. It doesn't change my view of the product, but it's a satisfactory outcome and better customer service than you usually get these days. There's low risk in trying if you're curious.
Response from RitualSep 8, 2025
We’re so sorry to hear you feel this way. Our goal is always to create products that truly support people, and we never want anyone to feel disappointed. Our formulas are developed with high-quality, traceable ingredients and are backed by research, but every body is different and experiences can vary. We’d love the chance to learn more about your experience and see how we can best support you. Please reach out to us at [email protected] so our team can connect with you directly 💛
michael V.
Super dishonest and sneaky business practices. They automatically renew your last order , take the money and claimed you’re on a subscription which I guarantee I wasn’t and then it’s a super hassle to try and cancel it . The product tasted like dirty water and worked pretty much the same , don’t waste your money .
Response from RitualSep 5, 2025
We’re so sorry to hear about your experience. Our intention is never to feel sneaky or dishonest. All of our products are sold as subscriptions by default, with that information outlined at checkout and in your order confirmation email, but we completely understand how frustrating this could feel. Canceling should be simple, and we’re sorry if that process felt like a hassle. As for the product taste and experience, that’s really valuable feedback for our team. We want every customer to feel good about what they’re taking. If you’re open to it, we’d love to make this right. Please reach out to us at [email protected] so our team can help resolve this directly.
MBKA
SENT SHORT DATED PRODUCT AND THEY SAY WE FOLLOW MONTH/DATE/ YEAR FORMAT . WHEN I ASK THEM HOW AM I SUPPOSED TO KNOW THAT ? they completely ignored my emails. I bought two supplements as well and ther page also has no easy way of canceling subscription. Absolutely SCUMBAGS. dont buy
Response from RitualSep 2, 2025
We’re so sorry to hear about your experience. That’s never the kind of service we want to provide. To clarify, all of our products are shipped within their recommended shelf life, and we follow the month/day/year format for expiration dates (found on the bottom of every bottle). We also want to assure you that subscriptions can be easily managed or canceled directly through your account settings, and our team is always here to help if you run into issues. We’d love the chance to fix this. Could you please email us at [email protected]? We’ll review it right away and ensure it's resolved for you.
Catherine S.
Ordered11th no sign on tracking they saying was sent . Same experience as lady on the 5th. Very disappointed.
Response from RitualAug 28, 2025
Hi Catherine! We’re so sorry for the disappointing experience with your order. We completely understand how frustrating it is when tracking doesn’t update properly. This definitely isn’t the experience we want for our customers. Could you please reach out to us at [email protected]? Our team would love to take a closer look at your order and make things right.
Alaina P.
If I could give negative stars I would. This is a SCAM.
Response from RitualAug 19, 2025
We’re so sorry to hear about your experience and that you feel this way. We can assure you that Ritual is not a scam—we’re committed to transparency, science-backed formulas, and third-party testing to ensure the quality and safety of every product. We’d love to learn more about your specific experience so we can make things right. Please email us at [email protected] with your order details so our team can help directly. Your feedback matters to us, and we’re here to support you. 💛
Trish M.
No product received and unable to track . They do send you several emails explaining delays and that they do not understand why they cannot track the product . I'm in Canada.. we have a pretty decent system here . Requested a refund to no avail as they say they have dispensed the product. I have had to report the transaction as fraudulent to my credit card company as it has now been over a month. The company states they are very sorry but do not know why they cannot track the product and to date have done nothing to fix the situation. This smells like fraud as if they wanted my repeat business they would have refunded or aent via courier .
Response from RitualAug 6, 2025
Hi there, We're so sorry to hear about your experience. This is not the level of service we aim to provide. We completely understand how frustrating it must be to wait over a month without receiving your order or a resolution. Shipping to Canada can occasionally face unexpected delays or tracking issues outside our control, but that doesn’t mean you should be left without answers. We want to make this right for you ASAP. We've sent a request to confirm your email address so that we can look into this further and make it right. Thank you for bringing this to our attention. We truly value your feedback and hope to regain your trust. —The Ritual Team
karen
Why hasn’t the police, authorities or someone investigating this crime. The credit card companies should get involved. Find the lazy pricks doing this scam
Response from RitualAug 6, 2025
Hi Karen, We're sorry to hear you're feeling this way. We want to be absolutely clear that we are a legitimate company, and what you’re describing does not reflect the experience we strive to provide. If you’ve encountered an issue with an order, charge, or delivery, we want to help resolve it as quickly as possible. Please contact our Customer Experience team at [email protected] with your full name and any relevant details so we can immediately look into it. We understand how frustrating it can be when things go wrong, and we’re here to make things right. —The Ritual Team