Mary
I only wish I could give a zero star…
Up date! Just hours after my initial review, these crooks have debited my account for another $194!!! Do not ever give these bastards your credit card details! They have now owe me almost $600 in fraudulent credit card transactions! And they don’t respond to emails anymore other than the crappy template response they gave below! I have now found hundreds of other reviews of them pulling the same stunt on other victims of their crime. Do not buy from them!!!! ==================================== I only wish I could give a zero star review. These guys are crooks. I did a one off bulk purchase from them months ago. Then last month they used my card details to charge for another shipment (which I never ordered or received) charging me almost $200! When contacting them, they admitted in writing that I did not have a subscription with them and that they would process a refund and remove my details from their system. I never got the refund. There own website also shows that I never had a subscription with them. Now, a month later, it has happened again! They claim they couldn’t stop this latest shipment when I told them not to ship after seeing the new card charge on my statement! Yet their own tracking shows they didn’t ship til 4 days after I told them not to ship. It’s now a week later, no product received, no response from a “senior specialist” as promised to fix this and no refund of my now almost $400!!!! Don’t let these bastards have your card details. It seems on investigation that I am not the only person going through this nightmare with them. There have been other reports of them setting up false “subscription “ accounts on purchasers. Avoid them like the plague….
Response from RitualOct 23, 2026
We’re very sorry to hear about your experience and understand how upsetting and frustrating these unexpected charges and delays in resolution must be. This is certainly not the experience we want for our customers, and we take concerns regarding unauthorized charges very seriously. We’d appreciate the opportunity to investigate what happened, review the status of your refunds, and ensure this matter is fully addressed. Please reach out to us at [email protected] with a reference to this review so our team can look into this further. We sincerely apologize for the frustration and inconvenience this has caused.




