Amanda
Great price and quality.
Great price and quality.

Ritani is a high-end jewelry brand modernizing the way people purchase diamond engagement rings and jewelry.
Ritani (ritani.com) has 563 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Jewelry & Watches · Huntington, New York
Excellent

Jewelry & Watches · New York, New York
Excellent
Jewelry & Watches · New York, New York
Excellent

Jewelry & Watches · Brooklyn, New York
Excellent
563 approved reviews, newest moderated first
Amanda
Great price and quality.
Jane
wonderful customer service!! Love my rings!
Yamini
Excellent customer service. Look forward to buying another item from them.
Jessica
I love my ring and my wedding band. I work with my hands so i get a little nervous, but so far everything is good. The customer service i'm a little mixed with. Everyone was very nice, that's a big plus. I ended up having to work with quite a few different people when trying to exchange/upgrade my engagement ring (my fiance and i each picked out a different one, i told him i didn't like the one he picked out, but he bought it anyways..). Each person i dealt with said something different from the last. Once i had picked out a new one and plan was in place, i was given a price and moved forward with the transaction. It wasn't until a week or two later i got a quote for a price much more than originally discussed, way more than i was willing to pay. I had to push back and say that unless i pay the original price, i wasn't going to follow through and wanted my old ring back. the woman i was dealing with at this point went through the records i had on file (because some of my conversations had taken place on the 'chat' feature on the website) and saw the price i was quoted. luckily for me they decided to honor that price, but it was just such a hassle to be going back and forth between people saying different things.
Response from RitaniDec 7, 2018
Thank you for your feedback Jessica. We are terribly sorry you had a subpar experience with our customer service team. We have identified the open holes in the teams communication systems and have worked to resolve issues to avoid this from happening to anyone in the future. Again, we are very sorry.
Nathan
Good price point and solid website. Had to make a return once for an earring the back came off, was fast and free, really appreciate that.
Jeff
Ritani’s customer service is top notch. Ring quality is exceptional, the selection of ring styles and diamonds is awesome. Great pricing. The one time resizing within the first year is a stand out amongst all the other ring vendors along with the lifetime guarantee. Fast and discrete shipping via FedEx overnight. Bought my fiancées engagement ring, wedding ring and also my wedding ring from Ritani. We are Ritani customers for life.
John
I love ritani. Such great quality products. I have bought my wife earrings, engagement ring, and wedding band from ritani and myself and my wife have been impressed with all of them. Also, customer service is amazing. All around a great company. I recommend them to anyone looking for any jewelry
Haydee
Process was simple and easy, love my wedding bands!!!