Jacob Z.
It was a great experience overall
It was a great experience overall. It was even shipped earlier than expected due to a storm coming. They went above and beyond.

Ritani is a high-end jewelry brand modernizing the way people purchase diamond engagement rings and jewelry.
Ritani (ritani.com) has 563 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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563 approved reviews, newest moderated first
Jacob Z.
It was a great experience overall. It was even shipped earlier than expected due to a storm coming. They went above and beyond.
Aaron
Don’t buy online. Buy at your local jewelry. What you see is not what you’re going to get. I bought a ring that’s true value in a local jewelery was 70% less then what I payed for it.
Response from RitaniDec 7, 2018
Thank you for your feedback Aaron. Each diamond purchased on Ritani.com comes with a GIA or AGS certificate confirming the diamonds specifications. There are generally 3 types of appraisals; replacement value appraisal, comparable replacement value appraisal and fair market value appraisal depending upon what type of appraisal is performed the value of your ring will differ significantly.
Rad
My experience has been amazing. Thank you Ritani
brenda
Love Ritani jewelry. Always crafted to perfection, great customer services & a huge variety of jewelry to choose from
Anonymous
Am very pleased with my custom diamond stud earrings. I was able to choose the diamond quality/cut/size. The setting is exactly what I was looking for. I have been wearing them daily for the past 2 months and am happy with the quality so far. Was at first hesitant purchasing diamond earrings online, but with customer service's help and a little research, I received a perfect product. Will definitely purchase from Ritani again. Thank you, Ritani, for offering a lovely product that can be worn everyday.
Reed
Helpful representatives + great products + customizable rings = happy wife!
Dean
Used help to match a 3000 dollar engagement wedding band to a 5000 dollar engagement ring. They did not match the only way for a match would be for a custom ring after returning the original with 5 hand picked diamonds. My fiancé was already shown the band and returning would not be an option for a custom band fix as the wedding date was in two weeks. We used fed ex to get a simple plain band to meet the wedding deadline. Ritani had a 20 percent off sale off non custom jewelry come on in the middle of all this, which I thought only fair because of the mismatched ring that they (customer rep suggested)>and another ring I had to purchase. I was told no because it was still custom. (I even sent pictures to show how horrible the match was) I kept all the ring and paid for them but ill never use Ritani again. There are a lot of other places to shop for me; I do not like shopping for jewelry. Find someone else if you want something smooth for your wedding.
Response from RitaniDec 7, 2018
Thank you for your feedback, although we are not pleased with the service we provided, we have reviewed your case and have identified areas where our process is flawed and are working relentlessly to get better.
Julie
My husband and I love Ritani. They have the styles we love and the quality of every piece is amazing. Both my wedding set and his band are Ritani and for our second anniversary he purchased me a pearl necklace from them. We will definitely continue to be customers of this jeweler for it's beautiful and timeless pieces!