Jeff
Excellent Experience
Buying my fiance's engagement ring from Ritani may have been the best customer service experience I have ever received. I reached out for a custom design and heard back very quickly. Silvia was amazing to work with in gathering what I wanted and getting the design put together. As soon as I saw the rendering I knew that I was getting this ring. The financing was painless, and Ritani worked with me to get the process started in time to have the ring before Christmas. And when FedEx screwed up in my delivery, Tiana was on top of making sure I had my ring. It was nearly midnight her time and she was on the phone with me and FedEx working to ensure I had the ring. I am extremely grateful for everyone I worked with at Ritani. Oh and the ring is GORGEOUS. It came out beautifully. It is better than I expected. It is absolutely a high quality product. And best of all, my now fiance loves it. Thank you to everyone at Ritani.
Response from RitaniDec 27, 2018
Hi Jeff, thank you for your amazing feedback! Congratulations, so happy your fiance loves it!! We loved it too! It was a pleasure working with you and an honor to be apart of such an important time in your lives!



