RitaniRitani is a high-end jewelry brand modernizing the way people purchase diamond engagement rings and jewelry.
Ritani (ritani.com) has 563 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Jewelry & Watches · Huntington, New York
Excellent
Jewelry & Watches · New York, New York
Excellent
Jewelry & Watches · New York, New York
Excellent
Jewelry & Watches · Brooklyn, New York
Excellent
563 approved reviews, newest moderated first
Zachary D.
Tiana needs a raise. The new website is abysmal and she helped me through the whole thing.
Response from RitaniApr 29, 2019
Hi Zachary, Noted! Tiana is a fantastic representative and we are so happy to hear that she helped you complete your purchase through our site. Apologies for the inconvenience as we are testing out our new website. Thank you again!
Adam E.
Jess was very helpful and attentive.
Response from RitaniApr 29, 2019
Hi Adam, Thank you for your review! We are glad to hear you had a positive experience!
Heghine T.
Very helpful costumer service
Response from RitaniApr 29, 2019
Hi Heghine, Thank you for the review! Happy to hear you had a great experience!
Diana E.
I was really nervous about making this purchase over the internet. I felt sorry for the customer service representative who helped me because I questioned everything! When my 2 carrot beautiful diamond arrived exactly on schedule, I immediately took it to a jeweler to make sure it was real. It is and it is absolutely gorgeous! So thankful!
Response from RitaniApr 29, 2019
Hi Diana! So happy to hear our team was able to put your mind at ease and extremely excited that you love your new diamond! Thank you for choosing Ritani!
Mitzi R.
Best experience I’ve had - Silvia went above and beyond to make my buying experience not stressful. I’ve purchased wedding bands and I was so nervous due to purchase price and custom bands. She walked me through the steps and I’m so happy I chose Ritani!!!!!
Response from RitaniApr 29, 2019
Hi Mitzi, Thank you for choosing us! It was a pleasure working with you!
Jennifer B.
Leah was absolutely fantastic to work with during the remake of my engagement ring. She went above and beyond to make sure I had all my questions answered. Hands down one of the best customer service experiences I’ve ever had. Thank you, Leah!
Response from RitaniApr 29, 2019
Hi Jennifer, It is very rare we get reviews for remakes, this means a lot to us! Leah is fantastic at her role here at Ritani and very rarely gets acknowledged! This made our day and i hope we were able to make yours! Thank you for choosing Ritani.
JF
Amanda and Amrita were great. Awesome customer service!
Response from RitaniApr 29, 2019
Thank you!!
Raaj A.
Diane, She was amazing with her throughness and her patience. I will definitely will be recommending Ritani. Raaj
Response from RitaniApr 18, 2019
Raaj, thank you so much for acknowledging Diane! It was a pleasure working with you!!