James B.
Mini Diamond Engagement Ring Necklace
Well crafted necklace at a very good price. I am waiting for delivery so that I may place it around my fiancee's neck.

Ritani is a high-end jewelry brand modernizing the way people purchase diamond engagement rings and jewelry.
Ritani (ritani.com) has 563 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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563 approved reviews, newest moderated first
James B.
Well crafted necklace at a very good price. I am waiting for delivery so that I may place it around my fiancee's neck.
JW
Outstanding customer service response from selection through shipping
David C.
Great product, incredible service. Amrita is incredible./
Trisha D.
During the COVID-19 pandemic, the Ritani rep kept communicating updates, even sent my ring via FedEx in order to prevent further delays in its delivery to my local jeweler. The ring is gorgeous! I would recommend them highly!
Jason C.
So far my experience has been great along with superior customer service. I very much look forward to receiving the product.
Christopher B.
Great Customer Service
Repeat Ritani Customer- past T.
I just spoke to someone named MARLA or similar, she would not repeat her name when asked. She was rude and not helpful. I had to walk her through locating my order. My request was simple. I placed an on line order on 4.28 and my credit card was authorized. She could not find the order and kept insisting that the last transaction was in March. I asked to speak to her supervisor, she said she is the supervisor and she is the manager and there is no one above her. Due to her terrible customer service. I cancelled the order when she finally found it. Suggestion, get a new manager or send her to training. People spending a lot of money want to speak to professionals, not arrogant divas
Response from RitaniMay 1, 2020
Hi Terry, Yes, we just spoke, I am so sorry you weren't happy with my service. In our converation I did state that I cancelled your order. I did have to ask you for your order information because I needed to make sure I had the correct order. Our conversation was a very straight forward conversation and I will replay it again for my own training but please know your request has been granted. Please contact us if you need any additional help. Thank you for your feedback. Marla
Samantha L.
I ordered a wedding band during Covid-19 and Ritani was offering 25% off wedding bands— could not pass up this deal! Eagerly, I jumped to purchase the matching band to my engagement ring even though I knew it could be weeks or months before it would be shipped. It arrived in less than two weeks and I even received a phone call stating the estimated delivery date. Amazing customer service and a beautiful wedding band for (hopefully) our October wedding. Thank you, Ritani!