risegardens.comReviews of risegardens.com

Never received my order after 3 months on back order. I’ll never order from rise again. Also the hydroponic garden is poorly made. The pump it comes with is way too small and water gets algae and moldy after 2 weeks. None of my plants have made it to harvest. I’ve tried about 15 plants. I do not recommend. Especially for the price.

Initial seeds did great, but subsequent seeds performed poorly. Slow growth, high failure rate and low maturity. I paid for an annual subscription, but only received a partial September shipment. Customer service replied to use whatever nutrients I have and if necessary that the plant will grow in just water. If that's so, why bother buying more nutrients? Obviously their advice is faulty. Not sure if I will receive my December shipment. They seem to be more intent on selling new gardens than supporting their current customers. I have cancelled my subscription/account and will look to other hydroponic nutrient suppliers to try to continue my garden.

I absolutely am in love with my garden! It's so easy to use and set up. It's sturdy and well made. I've had it for several years now. I had an issue with the electronics this year and the company replaced my components, no charge. I will definitely recommend to others!

We still haven't received the Galaxy peppers we ordered in September. I appreciate that the strawberries were sent separately at my request 2 months ago, but it's been 3 months waiting on the rest of our order. 😔

Exelente, muy bueno

Support was fantastic once I was able to do a live chat with the representative. Responsive to my issue was pretty much immediate. Great job Risegardens-- I thank you very much/

disappointing experience to say the least. never got the shipment update and it almost felt like that they forgot my order and their pricing is not really suitable for the buyers considering the values they offering.

This has been a truly awful experience, roughly 2 months ago I purchased the garden new. It came to me with two cabinet doors that the woodgrain didn’t match. One of the doors would not shut the magnetic latches were I asked them to send me the entire unit and I would send this one back. They would not do that. They told me that the door doors wouldn’t be delivered for at least two weeks. It’s now been two months. I’ve sent five emails to the support email and still no response whatsoever. Also the metal posts came without threads for the screws. They said they would send me replacements and they never did so. I bought a tap and die set to thread them myself horrible experience I would never buy from this company again.