Ridgemont OutfittersReviews of ridgemontoutfitters.com

Pleased with the purchase so far. Quality materials and fierce looks. For a waterproof shoe, the sole feels a bit slippery on wet pavement and doesn't quite grip the ground as I had expected. Maybe this will change after a few miles of break in. I see a pair of Ridgemont hikers in my future.

Great quality, comfortable. Love the shoes!

I don’t know what to say but when I ordered boots in November of last year, I understood there might be delays. So I gave them a chance because Ridgemont told me that things would start shipping in early January. Come January, when I reached out they took two weeks to contact me and they let me know my order wouldn’t be shipping until late February. This time, the excuse was the problems with the global production blah blah blah. Okay. Sure. Whatever. Didn’t want to be too harsh and I bit my tongue and gave them the benefit of the doubt. Now five months later after ignoring my emails and questions I feel like this company is a scam. Empires have risen and fallen in shorter amount of time than it has taken to get a damn pair of boots I’ve paid for.

Terrible customer service. Don't expect any of your products you ordered to get there on time. Don't easter your time or money, buy real outdoor gear from real companies like black diamond, lowa, outdoor research. You won't regret it.

Preorder was delayed a month, so ended up changing to something in stock, and now 6 days after item has "shipped out" the shipper say they're still waiting to receive it from Ridgemont. Couple days ago Ridgemont said they would contact USPS, but I'm still waiting for a response. Starting to question Ridgemont even really has any products to sell, because a 3 months in to try to purchase anything, I've yet to have any evidence something is actually on it's way. Update: I'm increasing to 3 stars because the shoes ended up arriving and have been pretty comfortable so far. Hopefully the shoes end up holding up well, and if more impressive I'll come back and update.

My favorite boot !!!

Great style and quality, best customer service ever!!!

Bad experience overall...original product was out of stock despite being listed as available. I then had to settle for a replacement model. Which then got lost in shipment, if it was ever actually shipped (tracking showed no movement ever). Another substitution had to be made, and finally received after several, several weeks (close to 2 months) from initial order. And the product received just isn’t up to par...poor fit, doesn’t seem like good materials. Overall a bad experience from start to finish.