RideNow PowersportsReviews of ridenow.com

Well, I bought my Harley at the Sturgis rally. The sales went fine, until I never received the title work. Two things happened first I was given an I owe you slip for two Tail lights that they said they would order and send out to me. Still waiting after 4 months Bought it in august it is now November. The title work was sent to Austin processing center(I think) Pam mailed it to Indiana, well things were missing so Indiana sent it back to Sturgis. The sales person there did nothing with the paper work if it wasn't for Pam and her work ethics I would still have no title work. Pam is the best customer service person I ever delt with. She and I stayed on top of this issue until we found the root cause. Some sales person at Sturgis just didn't do their job.

So, I took my 2024 Shadow Aero ABS in for first service. When I got the bike back there was an unusual from the front. A kind of screeching ticking noise. I call and told them about it, specifically saying it didn't sound like the engine because the noise didn't increase nor decrease with revs, only when moving. They checked the bike and told me it was valve lash and is normal, even though they were told the noise was only present when moving. I got the bike back, and yes, same noise. They charged me $211.86 for not fixing the bike. Yes, I know I should have checked it myself, but they`d just done a service and they should check it themselves. Soo, I decided to check it myself, and lo and behold, the pinch bolts for the front axle were loose!! Removing the axle showed it had become scored from riding loose. So now I have to replace the axle, and probably the bearing, all because of the incompetence of their tech. Will I return to their place of business? Probably. You cant blame the whole business for the incompetence of one tech. My wife's Metropolitan is coming due for first service, and I`ll give them another shot. Fingers crossed11 read less

I have been buying motorcycles my entire life. I never had an issue. I give Ridenow Chandler a solid D grade, D defined as "disingenuous, dishonest, and duplicitous". The way they manage contracts and try to insert hidden cost and fees -without prior disclosure - into the finance agreement is deplorable (Another D). Be warned. Even their "cash-out-the-door" process is suspect. If this was the last place on the planet to buy a motorcycle or UTV, I would never go there. Just don't!!!

Took my 04 R1 in to get two new tires good deal but when I got it back mechanic prints all over the wheel and bike and scratches on my painted Wheels damn... I took pictures but not sure how to post them on this site I think they went to the other side so the service manager could see them but no reply back yet 😕

I want to give a special shout-out to Nate and Mikel at RideNow Motorsports for their professionalism and efficiency in helping me purchase my new CF MOTO side-by-side. I've been a loyal customer for years and have built an excellent relationship with the entire sales and service team. The sales staff has always been friendly, knowledgeable, and professional. The service team, from the front desk to the technicians, consistently delivers outstanding service. We are extremely happy and satisfied customers of RideNow Motorsports!

they said that my Sea doo was serviced when I bought it took it for 1 ride it needed to go get checked. they left 1pt of oil in it charged me 377$ for there mistake had to have a different shop fix correctly. THEY RIPPED ME OFF!!!

A horrible experience...bought a 2012 can am.....bought it because of low miles...within 30 days had issues with speedometer they fixed it but was told that mileage had to be set a zero......I was told by ride anywhere....which I could not believe..."well that is good for you for resell...buyer woukd think bike has lower miles"..I was appalled because that could have happened before....and I was told verbally by chris...that within 3o fays we will honor any issues...well I gave the bike back but they refuse to give my money back....buyer beware....make sure miles are corrext with these people because they don't seem to care...they are thieves point blank

When I bought my bike I told them I planned to register the it in Oklahoma where I live but they sent the title to Arizona DMV, so now I'm almost 7 months into having the bike and still can't register it. I also had to have them send me a paper plate to print because they didn't put one on the bike either. Don't do business with these scam artists and definitely don't allow their finance companies to do your financing. Horrible experience!