RideNow PowersportsReviews of ridenow.com

Once again half of my service was complete. I brought in my 2023 tidewater 2700 Carolina bay for its 100 hour service. Trailer needed service and trolling motor warranty service from where dealer mounted. Clay and James also stated they would wash the boat after I offered to do it myself. Go to pick up boat nothing is done to trolling motor. Have to pay an outside source 500$ to clean boat and my trailer bunks are not even touched. I go to take the boat out and the trolling motor plug almost catches on fire with my kids on the boat. This will be the third time they have had to change wiring they have done or a plug issues. As well I fixed my own trailer and now they have to have the boat back because they did not reset anything after the 100 hour service. They have caused interior gel coat issues due to not having any covering on floor or sides of boat while using tools and causing multiple issues with boat. All this dealer cares about is what your spending money on and nothing about what they said they would do. To add to this I have been waiting since September for the dealer to approve gel coat work as well and had to go and take my own time to get multiple estimates for this dealer. Still nothing done. I have given this dealer multiple chances to stand by their word and make it right which it seems they will never do.

We went to Ride Now in Ocala FL after having many conversations with the salesgirl Haley with what they had available. We decided on 2 different used side by sides but had our heart set on the one Kawaski KRX. Sat down did some numbers, by the way check their math FYI. Agreed to have them check for financing. Being a Saturday, they couldn't really get us a good approval so they said they would have to wait until Monday, we agreed. I specifically asked Haley if they will hold the KRX until we get the approval. She of course, no problem. My husband continued to discuss this SXS with Haley throughout the weekend and again asked if it will be held. She said "well usually you need to put money down but it is ok I have a sold ticket on it for you" My husband said if you need a down payment I can give you one, she said nope it is all set. We both called on Monday, offered a bigger down payment to secure the financing and so on. Still couldn't get an answer. After further pressing my husband was told "Oh Dave sold that 10 minutes after you left on Saturday". When were they going to tell us??? No actual balls from anyone to call us and give us an answer or explanation. Of course, Dave sold it because he was out there drooling over that SXS after my husband pointed out all the extras and mods the thing had that the salespeople were clueless about. Dave probable bought it himself because he bragged how he was a "Kawaski fan" to us at the table. So, they were working numbers on the Ranger because they screwed us out of the KRX. We didn't want the ranger, they didn't want to lose a sale! Well guess what you're a bunch of dumbasses. You not only lost a $17000 sale, but you actually lost a $30000 sale because on Tuesday we bought a brand-new General from Loves in Hommassa FL, by the way very knowledgeable and great to work with. And guess what they had no issue financing my husband and had an approval in less that 20 minutes!! So, thanks for nothing!!

100% USELESS! I asked for the final price of a ski 3 times and NEVER got a reply other than please call us or fill out this form... I will NEVER do b business here. Stay away and go elsewhere!

Wow make sure you look at you contract before you sign .. bought a Suzuki Strom 800 sticker price on bike $9300 . Was charged 11477.63 on contract . Plus was out of state and still charged sales tax . Ripped me off about 2500 dollars total.. just look at all the reviews . They will take what they can .

I bought a new seadoo fishpro trophy march 2024, missing the back rest and all live well equipment. They said no problem we will get that ordered and call when it comes in. They never ordered any of it. I gave them 3 weeks to contact me. I had to call them several times now and they still haven't ordered the parts that are standard on this model. I have been on "hold " for them to check with manager for 43 minutes right now april 16, 2024... still waiting.....I haven't received my license plate or numbers for it either. I also bought a used fishpro from them at the same time. I have not got to use either one yet. The used one didn't have any of the standard equipment for it either as pictured in their ad. They screwed me every which way they could. I only wish I would have read these reviews first. I don't know how they are still in business but I bet they don't have any return business! I definitely would not recommend this dealership for anything. I had friends wanting the model I got but they will go somewhere else now, they saw how my experience went and still going..... I bought the extended warranty and service plan too, I really hate to see how they take care of that! I wish I could return everything and go somewhere else.....I'm 67 years old and worst dealership I've ever come across in all these years.

My experience at this Dealer was totally unacceptable. Not only did they not do what I asked, they lied to me while charging $211 for nothing! I asked them to check the USB outlet and read the ECU for an error. The outlet did not function, and the bike had shut off for no reason while riding. They did not read the ECU and they uninstalled the USB outlet claiming that it was full of water!!!! Bike: 2023 KTM 790 Duke under warranty.

I went in to purchase a side x side they had listed on the internet. There price out the door without the tax bill was over $6000 more than the advertised price with shipping and dealer prep and other miscellaneous charges. I don’t know who would ever buy from a company like that.

DO NOT BUY FROM HERE!!! This is my first NEGATIVE review ever, but this was the most frustrating purchase experience. Ryan the manager at Hurst, Tx negotiated a deal with me and took my money then did not comply with any of the terms. He is super cocky and never followed-up with me once until I demanded a refund. Alex the Sales Manager is incompetent, aversive, and does not understand basic business. MaKayla is a "nice" salesperson, but she has no idea what she is doing. Terrible communication and minimal follow-up. Zero integrity. They couldn't get the paperwork out or ship the bike as discussed. I had to chase them around for two weeks to get any information at all. Every day they gave me a different excuse. When I demanded a REFUND, they kept giving me the run around and delaying. I never received the bike. So, I am reporting them across the board and happy to let my lawyer take it from here. Not sure what they were like in the past, but you are taking your chances if you do business with them these days. Make sure that you read ALL the reviews, including the negative once. Don't make the same mistake I did. Don't give them your money unless you can leave with the documents and the bike.