Donald L.
Very easy to use and have held up good…
Very easy to use and have held up good over the 6 months or so I’ve been using the retractable Rhino tie downs
Rhino USA is a small family business founded by a father and two sons from Temecula, California. Our mission is to design and distribute superior powersports accessories backed by a lifetime guaranty and personalized customer service.
Rhino USA (rhinousainc.com) has 255 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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255 approved reviews, newest moderated first
Donald L.
Very easy to use and have held up good over the 6 months or so I’ve been using the retractable Rhino tie downs
bradley P.
Due to only half came on September 1st by UPS and the other half is coming by USPS on September 10th why I don't know why it didn't come All at once by UPS
Response from Rhino USASep 16, 2026
Hey! We’re sorry for the confusion and inconvenience. Occasionally, items from the same order may ship separately and through different carriers. We understand how frustrating that can be and appreciate your patience while the rest of your order makes its way to you!
Brandy L.
Excellent products. Grate prices and fast shipping.
Jay J.
Well being that you’re asking me how my gear is.. But I haven’t received it yet.. So No.. I’m not Satisfied with this purchase…
Response from Rhino USASep 16, 2026
Hey! We’re sorry your order still hasn’t arrived. Please email us at: [email protected] or call us at (800) 575-7310 so our team can look into this right away and make it right for you!
Stephen R.
Great products that are well made
BRANDON B.
I got a 4-pack of the 2”x10’ retractable ratchet straps in December 2025. By June of 2026, after light use, one of the straps stopped retracting all the way and would leave about 2’ out. The other 3 have had no issues at all. In August 2026, I filed a warranty claim on the single malfunctioned strap. In less than a week, Rhino USA sent me a brand new two-pack of the straps with no hassle at all. Great customer service. I never leave reviews, but I felt inclined to leave one due to how quickly they stood behind their product/warranty and sent me an additional strap. Highly recommend.
John P P.
About 2 years ago I was helping my brother and I was using his rhino ratchet straps,amazing,the ease of use,no untangling them,they have some weight to them and they are solid, I went home that day and ordered 4 of the 1”straps and I just received 4-2” these make your job or whatever else you’re doing makes everything easy,neighbors and friends are amazed with these, I have also purchased numerous other rhino products,everything I have bought is well worth the money,good job rhino.
Barry W.
I bought a set of 4 2" rachet straps and 3 out of 4 quit retracting tried getting replacement and I never heard back from them. I thought over 100.00 dollars for 4 would be good quality and warranty. I guess I was wrong. Not happy with quality or customer service. Last year maybe they gotten better.
Response from Rhino USASep 16, 2026
Hey! We’re sorry to hear about the straps and that you never received a response from our team. That is not the level of quality or service we aim to provide. Our products are backed by a lifetime warranty, and we’d appreciate the opportunity to make this right. Please email us at: [email protected] or call (800) 575-7310, and our team will get you taken care of!