Rhino USA is a small family business founded by a father and two sons from Temecula, California. Our mission is to design and distribute superior powersports accessories backed by a lifetime guaranty and personalized customer service.
Rhino USA (rhinousainc.com) has 255 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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255 approved reviews, newest moderated first
Clifton R.
I did not realize the Rhino straps had a lifetime warranty. I called customer service and she told me to file a warranty claim and they would be replaced! You can’t ask for better customer service and it’s great to buy a product that the company stands behind!
chaes D.
warranties are great staff is very nice. highly recommend. they’re straps are awesome.
Bruce D.
Ordered the bungee cord bundle, upon opening the package one of the cords was damaged, was just going to suck it up because a return would be a hassle… but I did the warranty claim on line and they responded right away and are shipping replacements. That’s customer service that doesn’t really exist much anymore!!! I’ll definitely order from them again!
Simon K.
Great customer service and warranty. Stands by their product.
Chad
A strap broke and you stand by your products. Thank you for replacing it!
Jed J.
They were very professional. They responded very quick to my warranty claim. I’m very happy with the customer service.
Hudson V.
I love all the retractable ratchet straps they make my tool box so much easier to keep organized, they don’t get lose like your traditional straps. I recently had a ratchet strap stop retracting and I submitted a warranty claim…within 5 minutes I had a notification that a new strap was being sent to me
Eric M.
I had a strap break on the way home towing my UTV. I submitted the warranty form with a couple of photos and had a new one shipped to me immediately with no hassle. It’s a huge relief to deal with a company that stands behind their products the way they did. I will definitely be buying from Rhino USA again.