revomadic.comReviews of revomadic.com

If I could, I’d give it 0 stars. The order was placed on November 24th, today is January 26th, and there’s still no sign of it. I’ve sent three email inquiries and haven’t received a concrete answer. I don’t recommend this to anyone. Don’t waste your money on this kind of farce.

I’ve been using the Face Genie as part of my nighttime routine, and what I like most is how intentional it feels. The heat feature helps me slow down and actually take time with my skincare instead of rushing through it. I usually use it after applying my serums or moisturizer, and it helps everything feel more absorbed rather than just sitting on my skin.

This company has some of the worst customer service I’ve experienced. They provide no real updates and only send the same copy-and-paste response claiming my order is “active in fulfillment,” cannot be canceled, and will ship “in a few days.” That excuse has been repeated multiple times with zero progress. I placed my order on December 26 and still have no shipment, no timeline, and no accountability. Refusing to cancel an order while also refusing to provide a real update is completely unacceptable. Save yourself the frustration and do not buy from this company.

I never thought a little beauty tool could make SUCH a difference but the Revo Face Genie has become my nightly BFF! This gadget is like having a med-spa session in the palm of your hand. Three medical-grade LED light options (red for smoothing wrinkles, green for brightening dark spots, and blue for soothing acne and inflammation) REALLY do seem to target exactly what I want in my skin, especially those deep forehead lines I’ve been battling. The lights feel warm and luxurious, the gentle massage + vibration is sooo relaxing (perfect right before bed!), and my skin literally feels smoother and happier after consistent use. I swear those dark brown spots look more even and my forehead lines look flatter. It’s like a little nightly ritual that actually makes a visible difference! Plus, the design is sleek and easy, and I love that it boosts my skincare products’ absorption. no more just slapping on serums! Absolutely obsessed and would recommend to anyone looking for that at-home glow upgrade. 🌟 Would repurchase? 1000% YES.

really liked this product

I bought the bundle about a year ago, in a few months there was some malfunction with one of the cuppers. I contacted the company and they offered to send a replacement. It was the easiest process. It did take a while for the replacement to come but I think we’re all so used to getting things so quickly with the professions of technology. These cuppers are well priced and I don’t mind waiting a few weeks for a good quality product with customer service that delivers.

Avoid! Waited over a month for my order to ship and every time I asked about it I was given a very vague answer. When finally wanting to cancel they told me it wasn’t possible. Finally have a tracking number and is “awaiting shipment” after having to dispute the charge with my credit card company. Super scammy. 0/10 stars

I’m sharing my experience because it closely matches what many other reviewers here describe. I placed an order with Revomadic on 12 December 2025 and payment was taken immediately. After receiving no shipping confirmation or tracking number, I contacted support multiple times: 27 December 2025: contacted support requesting an update and later asked to cancel the order Late December–January: received repeated responses stating the order was still in a “processing queue” with no confirmed dispatch date 23 January 2026: advised to wait another two weeks, still without a firm shipping timeframe Despite clearly requesting cancellation and a refund, I was offered a refund of the priority shipping fee only, while the order itself remained active and unshipped. As of late January, the order has still not been dispatched. For anyone in the same situation, you are not required to accept an open-ended delay. If it helps, this is the wording I used to formally cancel and request a refund: Sample refund request email: *“I am cancelling my order placed on [ORDER DATE]. As of today, the order has not been dispatched and no confirmed shipping date has been provided. As the goods have not been supplied, I am requesting a full refund to the original payment method. Please confirm cancellation and refund processing in writing. If this is not resolved promptly, I will initiate a chargeback for non-delivery of goods.”* If a refund is delayed or refused after this, you can initiate a chargeback through your bank or PayPal for non-delivery of goods. Keep all correspondence in writing and include dates. Based on my experience and the number of similar reviews here, I would be cautious about ordering unless stock availability and dispatch timelines are clearly confirmed upfront.