revomadic.comReviews of revomadic.com

works great

STAY CLEAR OF THIS COMPANY!!!!! Read their reviews. Who would ever order from a company that 51 percent of their reviews are 1 STAR!!!

I purchased the revo smart cupper on 1/8/26…. Today is 2/18/26 still no product, no tracking number, nothing. 2 weeks ago customer service responded to my email and just gave me the same story of “the order is processing “. This is ridiculous, would never do business with this site again.

I ordered in December ans still haven't received the order despite many attempting to contact customer service. Really pissed off as my order was 118 euros. They preyed on my pain.

I would not recommend this company to anyone! They are a scam. Customer service is the worst. Literally took more than a month to receive my order which they blamed on holiday season which was completely bs. I saw other posts of users indicating the same thing. I even tried cancelling the order and per their policy I could but denied my request. At the 1 month mark I had decided to return my order and told them that. Dexter had let me know that I could once I got the order. Once I received my order i immediately requested a refund. They then took another 5 days to get back to me when they said it only takes 48 hours. When they finally got back to me because I had to message them a couple of times to get an update they told me unfortunately they could not refund me because the order was “ Promo Savings Bundle” which he never once indicated to me. Especially when I brought up the fact that I wanted to cancel and refund my order. What a joke of a company!

I had a great experience with Revo / Face Genie. The device is easy to use, well-designed, and fits nicely into my skincare routine. I noticed that my skin felt more toned and refreshed after regular use, especially around the face and jawline. Shipping was smooth, and the product arrived well-packaged. The brand communication was clear and professional, and overall the experience felt trustworthy and pleasant. I appreciate that the brand focuses on quality and user experience. I’d definitely recommend Face Genie to anyone looking to upgrade their at-home skincare routine.

I ordered in December 2025 for a Christmas gift. When it became clear they wouldn't arrive on time I started calling, emailing and no one returned my calls. Facebook messages wee finally responded to and I requested to cancel my order. They refused but offered me a credit of$20. I waited, still no order. I called my CC company and the refunded me. The order showed up mid January. I reached out to do a refund. Then, they recharged my card for the full amount. I haven't even opened the package. They offered me a $20 credit towards my next purchase. As if I would ever order from them again. Mistakes happen, but when your actions treat customer service like it is the least important aspect of your business, you will not build repeat customers. No matter how great your product is.

Super convenient and perfect for on the go or regularly at home. I wish I had multiple!