Retro vGames Reviews | Read Customer Reviews of retrovgames.com

Retro vGamesReviews of retrovgames.com

2.4224 reviews
Gaming
2121 Union Blvd, Allentown, Pennsylvania

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Retro vGames

About Retro vGames

Welcome to Retro vGames– Your Ultimate Retro Gaming Store!We are passionate about bringing back the golden era of gaming by offering a carefully curated collection of retro video games, retro consoles, and gaming accessories from the most iconic eras. Whether you're a dedicated collector, a nostalgic gamer, or someone looking for a trip down memory lane, our store has everything you need to relive the classics.Our mission is to keep these classic video games accessible to both old-school fans and new generations eager to explore the roots of gaming cultureWe have refurbished and brand-new retro consoles,From iconic like Super Mario Bros. and The Legend of Zelda to rare gems, our collection expands to the NES, SNES, Sega Genesis, PlayStation 1, and more.

Retro vGames (retrovgames.com) has 224 customer reviews on Five Star Index, with an average rating of 2.4 out of 5.

Also known as: retrovgames.com
Website: retrovgames.com
Category: Gaming
Location: Allentown, Pennsylvania
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 64% of reviews.
Latest: Most recent review: September 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Retro vGames reviews

224 approved reviews, newest moderated first

Maggie
Dec 30, 2024
Missing game - No resolution via Support
They sent the two ordered video game consoles but did not send the ordered game. They included cheap non original chargers and one was cut in half. I’ve reached out numerous times to have them send me the game I paid for and at this point they have stopped answering me. Stay away!
Response from Retro vGamesJan 4, 2025
Hi Magige, We really apologize for this experience. This is not at all representative of how we operate. We have sent a more information request to you. We request you to please send it to us and we will look into this and get your issue resolved. Regards, Retro vGames team
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Liam O.
Dec 26, 2024
Scummy practices
Awful shipping times (could be from the holidays), terrible communication, and didn't give me what I ordered exactly. I ordered a new Nintendo 3DS XL and I received a new Nintendo 3DS LL which is a Japan region locked version of the XL but it was jailbroken so it could be played in the US. A terribly scummy practice but I was jailbreaking it anyway. 3DS was in good condition
Response from Retro vGamesDec 28, 2024
Hi Liam, We're sorry to hear about the issues you experienced with your order and understand your frustration. We want to address the points you raised, including your comment about "scummy practice." Regarding shipping, we understand your concern. We want to assure you that we have no intention of delaying orders. Once a package is with our shipping partners (who are third-party carriers), the delivery timeframe is unfortunately outside of our direct control. Delays, especially during busy periods like the holidays, can occur. Regarding the consoles, we choose to source Japanese models and convert them for North American use because they often offer better value and condition. We always disclose this information in the product descriptions to be completely transparent with our customers. We hope this explanation clarifies our process. We value your feedback and appreciate you bringing these points to our attention. Regards, Retro vGames team
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Justin A.
Dec 25, 2024
DO NOT BUY FROM THEM!
DO NOT BUY FROM THEM!! I ordered a 3DS XL with two Pokemon games and they sent me a poor DSi with no games. Avoid this place at all costs. They are scammers
Response from Retro vGamesDec 28, 2024
Hi Justin, We are sorry to hear about your experience. This sounds like an honest mistake by our warehouse team and we apologize for this. We have a dedicated customer support team contactable via chat, call, and email. Please reach out to them using any medium and they will get your correct order shipped out to you. Regards, Retro vGames Team
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Ashley S.
Dec 8, 2024
Price gouging AFTER order
Just like everyone else, I ordered a game for $150. A week later, after saying it was shipped, the order was cancelled and the price for the game went up to $250. Scam city. Stay away
Response from Retro vGamesDec 10, 2024
Hi Ashley. We sincerely apologize for the inconvenience you've experienced. We understand that this is not the level of service you expect from us, and we’re truly sorry. We know this is a busy time of year, and unfortunately, our stock can sometimes deplete faster than we can replenish it. Given the nature of our products – used, sought-after items – sourcing replacements can take time. We appreciate your understanding and patience as we work to improve our inventory management. Regards, Retro vGames Team
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Michael
Nov 23, 2024
Stay away
Awful store, scammy practices, abysmal customer service. Very unethical business that canceled my order and jacked the price up when I bought the game fair and square. Stay away. This isn’t the first time I got burned by them! They held onto an item and never updated my order when I purchased a new 3ds xl, instead of receiving a NEW 3ds xl I got an old 3ds xl instead. So I returned it and they kept ahold of my money.
Response from Retro vGamesNov 26, 2024
Hi Michael, We apologize for any negative experiences you may have had with our company. We take customer feedback seriously and are committed to improving our services. We understand your frustration, and we will investigate your concerns to prevent similar issues in the future. If you can provide us with more details about your specific orders, such as order numbers and dates, we can look into the matter further. Thank you for bringing this to our attention. Regards, Retro vGames team
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FG F.
Nov 17, 2024
Do not honour prices
Had a game listed at 30, then because of stupid social media popularity didn't honour someone's order and jacked the price up to over 200 and now listing this game is on offer down from 300 😂 You can't make this up, avoid these scammers at all costs.
Response from Retro vGamesNov 18, 2024
Hi there, Thank you for taking the time to write this negative review based on a comment you read somewhere. While we appreciate your opinion, we recommend you actually trying out our services first. Reviews like these can hurt businesses and it is highly unethical to try and do this without having experienced our services first. Regards, Retro vGames team
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Christian L.
Nov 17, 2024
Did not honor their pricing of an…
Did not honor their pricing of an GameCube game they had in stock when they saw that the prices were going up. Avoid this place
Response from Retro vGamesNov 18, 2024
Hi Christian, Thank you for taking the time to write this negative review based on a comment you read somewhere. While we appreciate your opinion, we recommend you actually trying out our services first. Reviews like these can hurt businesses and it is highly unethical to try and do this without having experienced our services first. Regards, Retro vGames team
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Starwind A.
Nov 9, 2024
Sopranos at RVG?
Yo, now they're trying to claim that all negative reviews are competitors. Okay, boomer. Like any reputable game store would give two shits about a shady business like RetroVGames. My one friend Ed said he once went to another location and it was in the ghetto and right outside were these gangster guys who looked like Paulie and Chrissie and he's pretty sure they were dumping a corpse into the dumpster while he was buying a copy of Halo 3
Response from Retro vGamesNov 11, 2024
HI Starwind, We appreciate your feedback, but we'd like to address the inaccuracies in your comment again. We're a legitimate business. We take pride in providing excellent customer service and high-quality products. It's unfortunate that you've chosen to spread misinformation about our business. We encourage you to verify information before making such claims. We hope you'll reconsider your opinion. Regards, Retro vGames team
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