reservationstays.comReviews of reservationstays.com

Site is misleading, You think your on the hotels website. Then you book and pay the 40.00 cancelation fee. Then your daughters volleyball team decides that we will not be going to this location. Call to use your reservation WITH cancelation to cancel and are told nope to bad to sad your out $415.00, you can file a claim to get your money back if you follow link in email. file claim and get an email less then 5 minutes later saying to bad to sad. They are very misleading, I wish the hotels would do something to punish them for making the sites to look much like the real hotel sites. They are a scam in a sense. If I had not be in such a rush the day I booked I am sure I would have noticed the error of booking with them. I do not ever book 3rd party sites for stays and this is a great reminder why I don't.

Bad bad bad, company. Italians run away because it is a big scam. They have the hotel expenses in the voucher. For the whole phone call I always asked for the total price of taxes and expenses, it was on the line and I asked to cancel the reservation, answer ask the front desk to remove the expenses .... a scam

This site is a scam. Avoid it at all costs!

I wish I could rate this as 0 stars. I booked a hotel through them and paid the extra $10 for the 100% refundable insurance. Something came up and I was NOT refunded. Then I tried to email, chat and call and NO ONE answered the phone. STAY AWAY FROM USING THIS SERVICE!!!!!!!!

I rang thinking I had booked the raddison at Manchester. When I contacted the raddison they knew nothing about the booking so took my money but no room. Absolute scam

booked as they said they were the Marriott but come to find out they are not and are a 3rd party. Tried to change our reservation and they will not change and still made us pay even though we never used. Credit card even said their hands were tied due to 3rd party and policy is no changes so credit card said nothing they can do.

If I could rate zero stars, I would. This company is a complete scam. I accidentally made a booking and immediately requested to change the dates. They asked for a cancellation confirmation from the hotel, which I obtained and provided — but they still refused to change the booking or issue a refund. They blamed "third parties" instead, despite clearly misleading me throughout the process. Their customer service is a big joke. Avoid them at all costs.

Beware of Reservation Stays – A Scam Disguised as a Legitimate Booking Site I cannot stress this enough: DO NOT use Reservation Stays. This company is incredibly deceptive and operates under the false pretense of being the “official website” for many hotels. They are NOT affiliated with the hotels you think you’re booking with, and that’s where the nightmare begins. I was tricked into thinking I was booking directly with the hotel. Their website looks official, but it’s completely misleading. After booking, I realized they had charged me hundreds of dollars more than the actual hotel rates – with massive overcharges, hidden fees, and no transparency. Their cancellation and refund policy is a joke – a carefully worded trap designed to keep your money no matter what. When I tried to get help from customer service, I was met with zero support, rude responses, and absolutely no accountability. They don’t care about customer satisfaction – only about taking your money and leaving you stranded. This company should not be in business. Reservation Stays is the definition of a scam. Avoid at all costs and always book directly through the hotel’s actual website – not this fraudulent third-party operation. You’ve been warned.