Rent-A-CenterReviews of rentacenter.com

I love rent a center because they customer service is great n they are very polite n have great personalities n is very clean as well as great prices and deals for they customers I will rent to own from them any day I'm loving my furniture and looking to purchase more from them.

Possibly resolved

Wife wanted a livingroom set which retails for 2300 at the most places I looked. When we bought it, it was unassembled still in the boxes. Fast forward 80 some weeks I was late, came knocked on my door threaten to call the cops for Theft, after I told them I'm keeping the set at the time I had paid over 5000 for. I told them they were trespassing to leave which the refused. Will never buy from them again. I never seen my agreement, manager doesn't know who filled it out. Avoid Rentacenter at all costs. I am currently filing a law suit. Which is cheaper than my livingroom set.

I've been with rent a center for at least 9 years with the same manager on Utica Ave just this pass few months he left. The new manager was very disrespectful she sent one of the guys to my home with a letter threatening me about having Me arrested and that rent a center pressed charges on me . I was down to my last payment I always buy out . I called the store because the note she posted was in my lobby she was very nasty with her response she said sarcastically If I was embarrassed and that she intentionally put it so everyone can see it . That should not have happened to me there is always a professional way to do things . Granted that I missed one payment .

THEY DESERVE ZERO STARS. The store manager Jacob Lewis called me yesterday on 5/5 to tell me my bill was 2 weeks overdue when it was only a week overdue being I pay monthly. However, they would have been paid by 5/10. He did not like that answer and became rude “I can't wait that long” with an attitude. Well today my card was charged when it was NOT authorized. When I called, I was told I was on auto pay. Please tell me how I was on auto pay today but yet he called me yesterday because it was overdue which means yesterday, I was NOT on auto pay, and I never logged in my account except for the last payment I made last month. So, they illegally charged my card without my authorization and put me on auto pay manually from their end. DO NOT GET MERCHANDISE FROM THEM. Thank the gods I'm a few payments away from pay off so I won’t have to deal with these people anymore.

I don't like rent a center When you try change password you don't get a reset very well when trying to change it they are very rude and not only their intrusive trying reset it and try get you but things Very annoying Very harassing you need to pay your bill and then my door to my dishwasher was broken let me get another one and had to have me pay off which is a complete rip off and they won't let make payments arrangement can't pay it Don't ever rent from them they are rip off I like Aaron's better

El trato que le dan a sus clientes es pésimo e irrespetuoso . Llaman a cobrar 10 veces en un mismo día y lo hacen con una grosería única irrespetando al cliente con malos tratos . Da pena esta empresa

Address: 1237 Main St, West Warwick, RI 02893 this store is very good to work with Joe Kenny Ashley and all the other staff members They always they always work with you and help and they have excellent product