Rent-A-CenterReviews of rentacenter.com

Service could’ve been stepped up a little but I was happy with my experience with them. They’re decently priced and I was happy with everything in the end it worked out well

My experience at Spring Lake NC was great! They were friendly and went above and beyond to make sure I got the best deals possible and that I was satisfied. Yes I would recommend family and friends! Thanks!

Worst customer service in springfield missouri I highly recommend checking ur other options

My Mother passed away, and I just had her services three days ago, and the manager at Rent-a-Center kept harassing me about making a payment or picking up furniture and that I had not returned calls. I dealt with my other creditors who gave me time to respond, made arrangements to talk, and were patient with getting to them. Continued to harass me that I had not called her back. They even came up with payment options. This lady Tiffany at Rent-a-Center told me that when her mother passed she still had to pay her bills and she harassed me about time dates and times over the past week that I had not called back. Continued to text me before during and after my mother's services, "unfortunately you have not made your payment." Really?!!! Who does this? Please get her customer service training to address these types of issues appropriately. I asked to communicate with District Manager, she said there is no one except her to deal with as a franchise owner. Rent a Center Corporate, please help!

We have been customers for 13 months. We've spent about 11000 dollars. Since we became customers we have gone through several managers. The first 2 were totally inept. The 3rd one seemed very competent however on 3 occasions we've made payments that have vanished. According to them. The first two were credited to us because they erred. The third one is in dispute and they have inconvenienced me. The amount in question is 250 dollars. In addition we paid for a TV for 5 months that we'd returned. We've always been polite. However today they simply lied to us. The regional manager who's name is Eric has not called me. I've asked Jason the only employee at the store to send him messages and he simply ignores them. I would not use rent a center. We've never used them before and will never again. They are incompetent liars and there is so much turnover that noone seems to know anything. They also treat paying customers like garbage. Again. We are the ones that have been inconvenienced. Not them. We work hard for our money and being treated like this is ridiculous. One payment I made over the phone to Jason the next day the manager called me and asked if it had gone thru on my end. I laughed because it had the moment he charged it and he said it had.

Rent-A-Center employee's are helpful to get what you need. They make sure you are happy and to make sure you get your item to your home safely

Danbury Rent a center is the worst. All employees are not properly trained. show up with no tools..have no management support and as a customer I feel bad for them. You get multiple contracts.. Lies about fixing damage on the floor..Someone needs to get it together. I have used them for over 10 years.. Its an all new low.

The service at the Washington Missouri rent a center was phenomenal and I would highly recommend them to anybody. I see a lot of reviews on bad experiences at a rent a center but I’ve never had such a helpful staff and they just made my experience a great one thank you. And a big thanks to josh the branch manager he was outstanding and so nice keep it up fellas. Adam Sohn customer