Suzie M.
No show for the appointment
No show for the appointment. No apology, No explanation, No excuses.

Renewal by Andersen is a full-service manufacturer and installer of replacement windows and doors. Windows are custom-built, professionally installed and backed by a strong warranty. We offer free in-home consultations to go over your needs and design options. Renewal by Andersen is located in more than 100 U.S. markets and has installed more than 8.5 million windows in 1 million homes.
Renewal by Andersen (renewalbyandersen.com) has 424 customer reviews on Five Star Index, with an average rating of 1.6 out of 5.
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424 approved reviews, newest moderated first
Suzie M.
No show for the appointment. No apology, No explanation, No excuses.
Mystique R.
My elderly father recently decided to have my childhood home upgraded with windows. It started off well with the salesman but quickly cascaded into disappointment when the job actually started. With installation the first few days it seemed like they would actually be finished in the time they stated but then “truck” problems delayed the progress. Two weeks later and the windows are at least installed but siding and trim and screens are still not finished. The last 2 days 1 person has been here and seems to go missing for over an hour because they are “missing a tool”… This was definitely not the craftsmanship I thought my Dad would be receiving from this company at the price he is paying for all the windows in his house
Dee S.
While our Renewal by Andersen sales representative was kind, the company's pricing structure is an absolute joke. We received a quote of $18,000 just for a standard front door replacement. It is completely incomprehensible that a company attempts to charge this much and expects consumers to think it is normal. I highly recommend shopping around, because this was a massive rip-off!!!!
Jack E.
Over charged us. Salesman promises not kept. Never again. Buyer beware
chris
The worst company ever. My front door still show daylight. Shame on you. You had five people come to resolve it and none Of them could
Chrisk
Don't use them, very dishonest! We told them we had a pending offer on our house and might not need to spend money on replacing the window but gave them a deposit and to hold them to hold the order for a few days. Less than a week later we attempted to cancel since we sold our house and now they want to charge us a 20% cancelation fee!!
Sandy H.
We just had 6 windows and an 8’ patio door installed by Renewal by Anderson. I wish I would have read these reviews first. We are unhappy with all of it. The crap quality coming out of the factory and barely qualified installers. Anderson is replacing the patio door due to quality issues (thumbprint caulk in every corner, bad seams, bare metal, and the screen door cut is sloppy and overhangs the spline). The casement windows collect debris on the exterior between the sash and glass) etc. The weather stripping cuts are all rough and the debris sticks in the track). We thought we were paying for quality and we were wrong. 😑 Don’t buy Renewal by Anderson windows.
shaun P.
I am getting fed up with this company. I live in a desert environment I bought a 20k door and window project it is going on six months to replace a dm door handle… they’ve sent a technician out TWICE with the wrong handle. We bought the door and started the project in September of 2025 and it’s not going to fully be installed til August of 26? Tf kind of service is this for their insane price. Their technicians forgot to install my porch light and had to call them back to install that, they end up installing upside down. I am so f**i**g irritated burning my hand on 130 degree storm door just to enter my home… I am looking to sue at this point this is unacceptable