Renewal by AndersenReviews of renewalbyandersen.com

If Anderson windows are supposed to be so good then why do they sell renewal by Anderson, answer to put a second junky window on the market. They both are not very good as a builder I will NEVER use either of them because they are not very good and Anderson NEVER lived up to there warranty.If renewal by Anderson is supposed to be so good then why SELL Anderson windows. Answer to sell double the junk .

This company is the lowest of the low. When you try to work with them and be nice, they will not work with you back. They will scam you, I wouldn’t trust this company at any point of your life.

I called Renewal by Anderson about 2 standard wooden doors. Nothing special! Ihad already gotten one quote for $980 each. I was wanting one more competing quote before moving forward.I called the central customer service number and they were difficult. They wanted the sales person to be there ONLY when both my wife and I would be available. They were very pushy. Almost how you might think a scammer would be pushy. The meeting must last at least an hour. I pushed back and said come out but no guarantees. They can out 2 hours later. I told the sales guy my needs were simple and showed him the 2 doors. He wanted to try to sell me windows also but I told him I was not interested and just give me the quote. He took about 10 minutes taking measurements and asking a few questions before quoting a price. $12,500 per door! I was appalled and politely thanked hom and showed him out.From the moment I placed the initial call to the end of the process it was very Scam like and candidly absurd. They are just looking for the one good fool on which to break even after the previous 100 targets have turned them down.

The only reason this isn't a 1-star review is because the product itself is great and the installation crew did an amazing job. We love our windows, but the sales experience was a nightmare. The sales pitch was incredibly high-pressure, and worse, we were told we were getting a 0% interest promotion. It turns out we were actually given an 8.99% interest rate from day one. It is completely our fault for not reviewing the loan documents more carefully before signing, but the fact that the promo we were sold was entirely different from the reality of the loan is highly misleading. Great windows, but the sales and financing side of this company cannot be trusted. Take your time, don't let them pressure you, and read the fine print. We also ended up having extra fees when closing the account.

I foolishly signed up for a promotion drawing at an event. We told them, and denoted on the paperwork we were building a home and did not need the quote immediately. They have literally HARASSED me and my husband since. It's been a damn nightmare no matter how many times we have told them to not call us again. The real breaking point was when they called at 7:45 on a Sunday morning and then said we were unreasonable for being upset! I would never consider ever doing business with them.

The windows were fine, but they will harass you for more business for the rest of your life. How often do they think I'm going to need windows? And if you call to ask them to stop sending you deceptive, creepy, junk mail made to look like holiday cards, they hang up on you.

If I could give them zero stars I would. I was stupid enough to pay $12,000 for an exterior door, and that is with a $2,000 discount! It was installed last October and here we are just 8 months later and both the interior door and the storm door are both sagging. I have made several calls to my "local representative" and have heard nothing back in the last two weeks. I am now looking at filing complaints with the corporate office and potential legal actions if this is not resolved to my satisfaction. Once they have your money, you are on your own. Nothing but a bunch of crooks. Knowing what I know now, if they offered me a free door, I wouldn't take it. Worthless!

I can't rate them high enough! The customer service and installation were perfect and I love the windows. Adam Giese and his team installed my windows and sliding glass door perfectly so I know they'll hold up against the extreme weather we get in Montana. They were so professional and very nice. They worked hard and cleaned up any debris or dust when they were done. The communication from start to finish was excellent. I highly recommend Renewal By Anderson.