Renewal by AndersenReviews of renewalbyandersen.com

Daily spam. And that's taking into account that they don't even offer any services on the continent where I live.

If I could give them less than one star, I would. They charged $30K to Replace 14 windows. After taking a 2/3 deposit, it took them two months to even file the applications for permits from our town. Once installed, the windows have constantly leaked and we cannot get anyone here to fix them. DO NOT use them.

I could not get passed the customer service guy who called to take my information. It was the worst sales call I have ever experienced. The guy did everything wrong. It was like pulling teeth just to book an appointment and we never could book the appointment. The sales guy had no interest in selling products or service. The guy spoke to us like we were paupers about to get a free favor from them or something. I have an entire house that needs windows but I don't need to be insulted or have my time wasted by an inept arrogant sales person who is only interested in feeding their ego. It seems like this guy was so angry from all his previous sales calls before he called us and decided to let it out on us. I would fire this guy before he makes you lose more customers. I do not want to ever do business with this company and I do not recommend anyone else do either.

I have to say, my experience has been the complete opposite of all these rave reviews. When the salesperson came out to quote the job, I was adamant that I wanted full-frame windows and not inserts. She pushed hard for the inserts until I had to make it clear that I am not interested in half measures. She quoted the job, a guy came out to measure, and 8 weeks later, the installers were here. First, they installed a new sliding door, covering up wood rot instead of fixing the water-damaged sill. Then I left them alone to do the remaining four windows. After a few hours, I walk into the room and see that they installed inserts. I was livid. Apparently, the guy that came in to measure changed the order without my knowledge. I told them to stop work, they wrapped up and left. Adding insult to injury, the contractors hit my mailbox and kept driving. Several days later, a supervisor came out and I went over the multitude of issues we had, earnestly wanting to make me happy. He agreed to take the door out and fix the sill correctly, fix my mailbox and get the right windows installed. I specifically requested that he not send outsourced contractors but employees, and preferably his best crew since we had so much trouble. He agreed. 6-8 Weeks pass and a new crew arrives with the correct windows. They reinstalled the door, took all the rotted wood out, and looked to do a much better job. The windows were all replaced and new molding and sills installed as well. This crew seemed to really know what they were doing. Unfortunately, they were slobs. When they left, my bathroom wasn't vacuumed up and someone had stepped in white caulk and got it all over my deck and floors. They left globs of that yellow spray foam on my bathroom wall and I found more caulk on our faucet and counter. At this point, we were just exhausted from the hassle, signed off on the job, and went about cleaning up after them. Several days later, I am in my kitchen and bent over to pick something up and I see under the new sill they put in. There was a big saw cut across the bottom. The curtain hid it, so I didn't see that at first. To say I am disappointed is an understatement. To know that after all the trouble we had the first time around the guy tried to pass this off as acceptable is, well, unacceptable. In summary, no we're not thrilled with the job. We're also not so thrilled with the quality of the product either. Anderson is not what it used to be. I should have gone to Home Depot to review the quality before moving forward with this project. I likely would have chosen something else. I can say that their support is attentive, understanding, and never hesitate to want to fix an issue, but there are still too many issues. I have to say, I am rather jealous that so many other people were so enamored with their install experience. Ours was the complete opposite.

I have never done business with these scammer and will never do business with them, EVER. They specialize in internet spam of all kind not just their product. They a relentless. If you try to return the spam it will come back to you because they used fake email addresses to sent you their junk. Contact them and they will stop for a little bit. A few months later they begin again sending you dozens of spam emails. I cannot get them to stop. This has to be the least moral company in the entire universe.

Get at least 5 spam emails a day ... leave me alone ffs . No way of unsubscribing 😡

One of the worst spammers out there. These spammers are constantly sending junk mail with no way to get off of their list. Who uses spam as a marketing technique in 2021?! There are complaints for years about this and yet they continue. I'll never support any company that spams people.

Blocked and also reported junk emails, yet they keep emailing. This is a breach of GDPR!!!