Renewal by AndersenReviews of renewalbyandersen.com

We have had an excellent experience with Andersen windows. Eric Clay is a wonderful man, he helped us make our decisions & tried to get us best deal. Unfortunately me being 76 & having alot on my plate ,didn't look at all the info , or even a breakdown of cost. A mixup concerning the payment caused me to react & gave this man a bad review, he didn't deserve. Remember once a review is done in haste, without facts ,it never goes a way. Eric im sorry

I contacted Renewal by Anderson for information about window replacement, I told them I was just wanting information and that I would contact them if I decided to use them. Now I get daily calls even after telling them again that would contact them. I have blocked their number on my phone and still get calls from them every damned day.

Took forever from meeting with sales guy to job completion. The guy that comes out to take the final measurements is not included in the cost of "the job". No, that guy is an additional $350.00 tacked onto the bill. I think that for the outrageous price that the measurements should be part of the deal. But measurements are not. Two days before scheduled install my boyfriend called and asked if we need to take down the existing blinds. He was told that the installers would take them down. What he was not told was that there would be a $100.00 per window charge to have the installers take the blinds down. All the installers had to do was flip two little flaps per window up, remove blinds, reinstall blinds into original, existing brackets, close flaps on brackets. $100.00 each time they made those 4 moves. They did not remove the brackets, so that tells me that the blinds were removed for their conveinance, not mine. Then to top it all off, they charged $100.00 to remove and reinstall the blinds on a window that has not had blinds or the brackets installed for over a year. I know because I am the one who took the blinds down along with the brackets. We still don't have blinds installed for that window. But we got charged $100.00 anyway. We didn't get an itemized bill until my boyfriend asked for one. He paid the bill off completely within the month after the install was complete but didn't get itemization until after bill was paid.

For 32000 dollars very unhappy. they came out and started taking out old windows. by that time they took windows out and I said they aren't white. they pried on j channel to get new windows and trim in. and had a contractor show up and had old windows sold before finishing installation. caulking around windows shows. they said we can paint windows but he didn't recommend. which we didn't want a bandaid on them. he took picks of the j channel miters no flush no more. it look terrible. he promised it would be fixed and caulking. took pics. guy shows up says we didn't do that nothing he can do about it. so cant give a review on windows yet. haven't had long enough. but please take pics of your windows and trim before they took it so you have proof they did do it. and see their shade samples because their white is not white its tan. lots of money paid to be jerked around and it looks terrible .. but hey he says it wont leak !!!!!

Renewal by Andersen states they have a life time warranty. Sounds good but that's not exactly the case. Their lifetime warranty is only 10 years for parts per the Denver person we spoke with. Our windows won't close completely because of worn out cranks and because the windows are older then 10 years they stated it was a billable repair and not warranted. Be sure you understand their warranty should you choose to do business with them

The crew came out and were excellent they were polite knew what they were doing and did their job I was very impressed by their knowledge of what they were doing and making sure that everything was done right. I was very impressed by their workmanship.. I would recommend them

We had a new door installed. The Renewal by Anderson team was great. Abbes (the Team leader),Andrew and Thomas were all very professional and completed the job the same day. We are so excited with our new door. We can now go through the front instead of the side garage door. It feels like a real home now. Also perfect timing that the door was installed right before the second snow storm arrived in Dutchess County area. This family is 100% happy! Kind regards, The Munson Family

Be very careful dealing with this company. Their sales practices are extremely aggressive, and the pricing is completely out of market range. The offers are structured in a way that assumes customers won’t fully understand the true value of the product. While their representatives may appear professional and courteous, the overall approach is misleading and does not reflect a fair or transparent transaction. I strongly do not recommend proceeding without thorough research and caution.