Renewal by AndersenReviews of renewalbyandersen.com

Renewal by Anderson sent a threatening mailer, falsely claiming to have inspected our windows. They falsely claimed our windows were warped, with leaks and gaps, with rotting frames and needing immediate replacement. They gave the false impression of being hired by the HOA and acting under their orders. These high pressure tactics based on fear would have worked in the unwary. Only by doing a search online did I discover their long history of scams. Do not fall for them.

I don’t say this lightly—Renewal by Andersen is truly the Ritz-Carlton of window replacements. From start to finish, I was absolutely wowed. As someone in the real estate industry, I work with contractors every single day, so my standards are high—and this team exceeded them in every possible way. It all began with Bill, my design consultant. From our very first meeting, we connected instantly. He was thoughtful, personable, and genuinely focused on what would work best for me and my home—not just selling a product, but offering guidance and care. That same level of professionalism and warmth carried through the entire experience. Mike, the Operations Manager, was equally incredible. He came out on installation day to ensure everything was running smoothly and efficiently, and followed up afterward with a quality check call to confirm everything was completed to the highest standard. That level of attention is rare—and so appreciated. Rodrigo and Fabricio, my installers, were an absolute joy to have in my home. They were kind, respectful, efficient, and meticulous in their work. They followed every protocol and went above and beyond—even taking the time to fix a blind that was slightly short by adding small pieces of wood to ensure a perfect fit. Who does that?! It’s those thoughtful details that truly set them apart. I also have to mention Vanessa, who was wonderful throughout the process as well. Every single person I interacted with made me feel genuinely taken care of. And the end result? Stunning. The windows are absolutely beautiful—both inside and out. But beyond aesthetics, I noticed an immediate improvement in my home’s comfort. My energy efficiency has already improved, and I’m so grateful knowing this investment will continue to pay off. To be completely honest, I had another company come out prior to this, and the experience was night and day. There was a clear lack of care and professionalism. With Renewal by Andersen, it was the exact opposite—they treated my home like it truly mattered. This company is everything and then some. The Chick-fil-A of their industry. Worth every penny. I genuinely feel honored to be part of the Renewal by Andersen family, and I have complete peace of mind knowing that if I ever need anything, they will be there. I cannot recommend them highly enough. Truly exceptional✨ — Sana 💛✨

My family had 2 doors installed costing over $22,000 & the installation was amateurish. The one doors was to small and the casing were installed incorrectly and are covering their wiring for the outside doorbell. They have been ignored for 2 months and we're promised to correct the problem. It's not worth the extra expense for the door quality.

Unwanted postal mail… For years I recycled Renewal By Andersen unwanted postal mailers. Then I moved into an apartment complex for which management controlled window replacement. I couldn’t understand why RBA would waste their marketing material on addresses that had no control of window replacement. This is what I discovered. Renewal by Andersen postal mailers are normally mailed via USPS’s marketing program EDDM/ECRWSS/ECRWSH (every direct door mail). Which means mailers are delivered to EACH address on an USPS mail Route selected by the sender. EDDM mailers can be extremely difficult to stop. WHY? Sender is using USPS’s mailing list instead of their own internal one. If EDDM mailer includes a physical address - email sender and request removal from their postal mailing list. I suggest emailing this request so you can follow up if needed. If EDDM mailer is addressed in another name (ex. past resident). This means USPS still has name variation listed as a current resident. To stop these mailers - properly label mailbox, ask mail carrier to submit form 3575Z/MLNA, return as “NOT at this Address”. If EDDM mailer doesn’t include an address your ONLY option is to ask sender to add your address to their EDDM facing slip. EDDM facing slip ask mail carrier to skip listed addresses. If your mail route doesn’t have a regular mail carrier don’t expect this to be followed.

I paid window world 1600 for a front siding window though not the best window renewal by Anderson gave me an estimate of 7000 are they crazy

I have not used this company nor ever contacted them. I messaged them around 3pm and I told them to Cease and Desist all forms of communication with me immediately. I get a call from them 30 minutes later wanting to talk, so they apparently do NOT listen or read their messages. Do NOT use this company as I am sure they will continually harass you until you do business with them. Go find a better company than this! I have received ANOTHER call today from these fools even after I have demanded they stop calling me. This is blatant HARASSMENT and I am seriously considering my next steps to address this issue. Do NOT use this company as they will constantly harass you even after you ORDER them to "Cease and Desist", which I have now done 3 times!

Trust me. You really don’t want to let one of their salesmen into your house. After aggressively asking questions for an hour or so, ours then stated that we were ‘wasting his time’ if we didn’t commit to a sale of $40,000 that day. These are called ‘hard closing’ techniques and with the exception of some car dealers no one uses them anymore. If you need to threaten your customer into a sale, I’m sure your products can’t be very good.

I have had an ongoing problem with my Door for the last two years. The dog cost almost $10,000. They’ve been out here for service four different times for the ripples on the door and two different times for the handles of the door. No one is doing anything and I am tired of this abuse. I really need for someone from the Anderson team of renewal to get back to me. I live in Harrisburg, PA and I am fed up with Anderson. I reached out to the CEO and of course it’s not allowed. I did get the right email address but he blocked it. It is blocked. I guess it’s blocked for some reason fed up fed up. They charge so much money they say that they’re so much into their customers and they do so much charity work, etc. etc. but yet when they have to respond, they don’t I will continue until I get an answer and I get a new door. This is very offensive.