ReliableSite.NetReviews of reliablesite.net

Ingrese acá hace 2 años buscando opiniones de proveedores de hosting y encontré a RS... Decidí probarlo y hasta el momento no tengo quejas en lo más mínimo. La mejor empresa proveedora de dedicados.

Great hosting company! I used them for almost a year with a previous dedicated server. I recently upgraded to more RAM and a better processor, the IP was flagged as malware and they changed it free of cost. Would highly recommend, easy support, friendly to use, and a good network!

Stay Away from RS – A Nightmare Experience We ordered multiple systems from RS and had nothing but issues. Avoid them at all costs—don't be fooled by the lower prices. //Setup Issues Most of the nodes we ordered had problems right from the start, requiring us to contact support. Issues ranged from the OS failing to install correctly to drives not being mounted properly. //Power Cables Unplugged More than once, our servers went down because RS staff accidentally unplugged the power cables. No, that’s not a joke. Each time, our systems were offline for at least 30 minutes while we waited for support to fix their mistake. //Other Outages We've also experienced extended outages due to data center failures, leaving systems offline for over four hours. One server went down due to a PDU failure—fair enough, things happen. But the next day, the same server went down again due to another PDU failure. //Outdated and Barebones Panel Their control panel looks like it came straight out of 2006. That’s not necessarily a dealbreaker, but it lacks even the most basic functionality. It doesn’t show whether a server is online or offline, provides no status updates during boot, and the OS install feature is still in beta. You also can’t rename a system after ordering or change the OS unless you selected that option at checkout. //Poor Support and SLA Failures In total, we opened over 30 support tickets during our time with RS. We don’t like opening tickets unnecessarily, but every single one was for a legitimate issue. Despite our patience, we often waited over four hours for resolutions. Their SLA? Completely useless—we experienced hours of downtime and only got a one-day extension despite their SLA promising more. //Final Verdict RS is unreliable, has an unacceptable level of downtime, inexperienced data center staff, and slow, dismissive support. We’ve worked with OVH, Servers.com, Datapacket, and many others—RS is by far the worst. Avoid them at all costs. We've now moved all our systems off RS, costing us extra in needing to order more servers. Plus the clients we likely lost due to the downtime and outages.

Everything was going smoothly. Until a few days ago. I got my 5950x on a discount for $99/month in March of 2024. I then confirmed with their staff and they said the discount will be active until I cancel and they will NOT change the price and this was forever Fast forward to a few days ago. I got an email saying they’re raising the price $21 to $120/month. They gave me a bs excuse of “we’re passing on the increased cost to you so we can keep providing amazing service”. LYING to your customers is not good service. I wouldn’t be mad about the price hike, but lying and not upholding what you said is BS. It’s not being real with your customers. And in the future I don’t know what else they’ll do. I’ve talked to multiple people around discord that said they’ve gone through the same thing. This company can’t be trusted and will just lie to you. STAY AWAY

I had a terrible experience. The price was good, but the support was awful. I’ve been waiting for 12 days since I paid for a dedicated server that rebooted every day from day one. They kept making excuses, saying it was the motherboard (which they replaced twice), then the hard drives, then the RAM. In the end, they gave me a new dedicated server, but the issue persisted. Now, they refuse to refund me. I’ve been trying for 3 days to get my money back, and they’ve done nothing. I DO NOT RECOMMEND THEM.

Not really reliable! I went to the hosting with my company because I thought they were good. Now I have a server since a week and I was not able to use it normally. I wanted that ReliableSite announces my AS and IP blocks but it seems they are unable to do that. I had to build a GRE tunnel now that our customers are back online. Now they say they cannot do it anymore because there is an existing radb object. Wtf? They should be to announce it even if there is an object. Also to told me before I got a customer that I can use up to 10 Gbps and the 1 Gbps is the traffic flat. Now they tell my that I just can use 1 Gbps because I ordered 1 Gbps. What is going on there? They often do not listen to you and do not answer any questions except you ask them where the answer is. The support is really slow, just gives you an answer that they are looking into it and this everytime. I cannot recommend them. Very terrible!

Fortunately, I was only a customer here for a very short time and would never want to be again, and I can't recommend it to anyone. It's enough that the hardware is sold defective when you buy it. Support requests take forever. Billing requests are dealt with immediately with automated messages. You immediately realize that this is just about making as much money as possible and there is no customer satisfaction. Future customers who nevertheless decide to shop here: It can only be seen in small print that the payment method is stored and ALL invoices are automatically included, regardless of whether there is an existing contract or not. Regardless of the payment method, a direct debit agreement is automatically made in the background without written confirmation. I wish ReliableSite all the worst and hope that karma will catch up with you.

The servers are good, but, the ddos protection is questionable.., support was good 👍