ReliableSite.NetReviews of reliablesite.net

I've used Reliable Site for a few months and have recommended them to a few people. The service isn't amazing, but it's about what you'd expect from a provider in this price range. Support: Support is where Reliable Site struggles most, and I think they're aware of it. It looks like support is outsourced to other countries, and the staff often don't seem very knowledgeable. This isn't ideal for a company managing server data, but considering their low prices, it's not unexpected. Because of this, support responses are often delayed. For example, I've had tickets for something simple like reloading an OS take hours, and once it even took until the next day. Hardware: The hardware is decent for the price. As I mentioned, I've been with them for a few months and have recommended them to others. They don't monitor their hardware closely—I had a network card fail and they didn't notice for days—but if you keep an eye on your own equipment, you'll be fine. Network: The network has been as reliable as any other provider I've used. I haven't had any major problems. There were a couple of times when routers needed maintenance, but that's normal. They let us know ahead of time and scheduled the repairs. Price: For me, this is where RSN really stands out. I have two servers at a good price, which is perfect for my needs.

Updated review: I’m updating my review after ReliableSite followed up with me directly regarding the recent server outage. The outage itself was frustrating and the communication/support experience during the incident could have been handled much better, which is why I originally left a negative review. Since then, Senior Account Manager Moses Davidov personally reached out, reviewed what happened, clarified the circumstances surrounding the kernel/hardware issue, and made sure the situation was properly addressed. The server was ultimately migrated successfully and things have been stable since. I appreciate that ReliableSite didn’t simply ignore the complaint and that management took the time to follow up personally and take responsibility for improving the experience. There is still room for improvement in how major outages are communicated and handled in real time, but their response afterward restored a good amount of my confidence in the company.

I tried to rent a server. My payment was declined. I got a flip response from them telling me it was because my addresses dont match... Update to my earlier review: My original review was rough — a billing bug kept declining my cards and the first round of support just repeated "verify your address," which was never the actual issue. That was accurate when I wrote it. Then Moses Davidov, a senior account manager, read my entire history and reached out personally. He actually found it: my invoices were being built from a stale sub-account contact record instead of my correct main profile — a WHMCS quirk their team should've caught on day one. He owned it flat-out, no excuses, and made a point of saying none of it hinged on me changing this review. I ended up going with another provider on price, but credit where it's due — that's a company with people who'll put their name on fixing a mistake instead of hiding behind a ticket queue. If you hit a wall there, ask for someone senior.

servidores dedicados baratos, que pecan de una red mala (sin protecicon ddos), por el resto encantado

Good quality, good support response time overall is a decent quality provider

I’m honestly very happy with ReliableSite. The service is 10/10 for the price, and that’s the main reason I’m still here. In my case I’m a hosting reseller, using the Hosting Reseller package, and the pricing is really good for what they actually offer. Performance, stability and value are all on point. The only thing I’d mention as constructive feedback is related to refund and dispute policies. I understand they need to protect themselves as a company, totally fair. But maybe in some cases they could be a bit less strict. I had a PayPal issue that wasn’t really related to ReliableSite. During a PayPal support call, a bot refunded a small $8 license charge by mistake. The dispute was cancelled immediately and I sent all the proof, but since a PayPal dispute was detected, my whole account was suspended for around a week until the payment showed up again. I was also asked to resend the payment by bank transfer plus a $30 administrative fee. It would be nice if, in situations like this, bank payment proofs or transfer confirmations could be accepted (like many other providers do), especially when it’s clearly an error and not an actual refund abuse. Apart from that, everything has been great. I’m really satisfied with the service and I’d still recommend ReliableSite without hesitation, especially if you’re a reseller looking for solid services at a fair price.

I'm currently using a dedicated server from Reliablesite, and I must say the hardware performance is excellent—especially considering the competitive pricing. However, I'm puzzled by their limitation on IPv6 allocation. They only provide a single IPv6 address, and when I inquired, they cited firmware restrictions as the reason. In 2025, it's become standard practice for most hosting providers to offer at least a /64 or even a /48 IPv6 subnet. For businesses and developers who rely on scalable networking, this limitation can be quite restrictive. I genuinely appreciate Reliablesite’s service quality and reliability, but I sincerely hope they reconsider their IPv6 policy in the near future to stay aligned with modern infrastructure standards.

Decent selection of hardware, great programs for resellers as well. Only downside is limited availability for x3D chips if any are even available at all. DDOS protection is great and support responds in a reasonable time frame. We have been an indirect customer for quite a while but converted over to buying direct from them when we had a large need for more hardware. So far as a direct client things have been smooth. Just wish there were more higher end x3D chips available.