ReliableSite.NetReviews of reliablesite.net

Excellent support, pretty lightening fast! I can appreciate getting a reply on a support ticket in near Realtime. As the name says, since we've joined, it's been very reliable! Appreciate the work.

I've worked with ReliableSite.net for a year, purchasing a variety of services. Each has been delivered as promised, and their customer service has surpassed my expectations.

I purchased a server from this company expecting functional, secure hardware, but what I received was completely unacceptable. Severely outdated hardware: BIOS from 2017 with hundreds of known exploits. Used CPUs adding even more security vulnerabilities. No disclosure in the listing about age, BIOS, or potential security risks. Refund refused even though the server was completely unused and only in my possession for 30 minutes. This is a clear case of misrepresentation. The lack of transparency and outright refusal to issue a refund is unacceptable. I will not be returning as a customer, and I strongly caution anyone considering purchasing from this company — your data and security are at risk.

I've been in the Minecraft industry for over 10 years and had my fair share of trying many hosts. I thought I'd give ReliableSite a go for the launch of my new server, what a terrible decision that was.. I'd seen the reviews of issues but assumed it was a 1% chance thing. Yet, I had persistent network failures from; severe latency spikes, frequent SSH and player disconnects. I tried reaching out to ReliableSite via support and was told that there was "significant fluctuations and generally high inbound traffic (data coming into the server) compared to outbound traffic, with several notable spikes in "In Speed" and "In Traffic."". After looking at the inbound & outbound network traffic on the machine (via nload), the inbound traffic was not high. During the period I was looking, I saw a peak of 1.74 MBit/s. This is normal. The majority of my traffic is outbound (average of 8.83 Mbit/s, peak 118.31 Mbit/s) and is expected for both the server's activity and player engagement. This is not an issue. I tried to request a refund due to these issues and was declined, in which I filed a PayPal chargeback and was threatened with legal action if I went forward. Please listen to the reviews and don't make the mistake I made. Go with a host like Bloom instead.

Excelente proveedor de alojamiento, lideres mayormente en ubicacion miami. Me gusto mucho sus maquinas, lo llevo usando buen tiempo y cero problemas de momento, el soporte te ayuda en todo momento y siempre esta dispuestos a atenderte de la mejor forma, con esta empresa he empezado mi negocio de hosting gaming, muchas gracias.

Our company has been using ReliableSite.Net for over a year. We originally started using them due to their NY footprint, their competitive pricing for Bare Metal, and quick provision time. All of that has been great, but what we've found is that where they really shine is with their support. Having used many Bare Metal providers over the years, large and small, ReliableSite.Net leads the pack when it comes to support. Every support issue has been handled quickly, and the difference has been that the support team leans into problems and goes above and beyond expectations to help resolve them. Although the services we use are primarily self-service, that hasn't been used by the support team as an excuse to kick back a problem, which we see with other providers before the root cause is even looked into. It's really made the difference and kept us as a customer.

Spammers and scammers. We had a server with a promised "lifetime price" (price won't be changed until canceled). Not that long after having it, they bump up the price by >20% citing "to provide amazing service", completely disregarding their promise of a fixed price. The owner responds with "if you're not happy with the price increase, just cancel". Very professional. Their marketing strategy is nothing short of idiotic, and everybody notices it. They come into communities and spam their ads non-stop, pretending to be part of the community, when they get called out and flamed they pull back for a few months and then continue their shenanigans spamming everyone with irrelevant ads once again. Additionally their modules for billing panels are of horrible quality and are bound to break your install at one point or another, or at the very least make it quite unusable.

They have done very well on their support, I ordered 2 Dedis so far at this point, both had issues with their deployment script which made them inaccessible, but within 1-2 hours of support ticket being made the matter was resolved. So yeah, pretty chill, the servers are great :)