Regions BankReviews of regions.com

I wish that I could give zero stars. I called and had my spend limit raised (supposedly permanently), as I work in IT and it is also my hobby and my spend can be over the "normal" limit. ONCE AGAIN, I tried to make a purchase only to be told that I my account wasn't accepting the charge. Money in the bank, but I can't touch it. ONCE AGAIN REGIONS ruins my weekend due to their "FRAUD PREVENTION" policy, but in REALITY it is simply to keep MY MONEY in THIER HANDS. We SHOULD be allowed to sue banks for this.

The worst banking experience I've had in my lifetime. Continuous errors on their part followed by incompetent people and horrible customer service!

A loan representative from Regions called me and for verification asked for my social security number. Obviously, I later found out this is not allowed for outbound calls. The representative became very angry when I refused to provide this info. I insisted on a different loan officer and the application ended up taking so long that it would have to be rekeyed ..aka hit my credit again. Don't waste your time on this bank!

Honestly 1 star doesn't even do this bank justice, I've had the misfortune of banking with them for some time now and they have consistently shown they do not carw about their customers in fact they hold deep seated contempt for them. I've never known a bank that is so ready to cease relations with their customer that they put a "soft" close on their account if they don't have money in the account between paychecks and I don't mean keep the account empty, I mean there is a clear pattern of activity with a period of lacking funds between paychecks, so the fact that I live paycheck to paycheck means regions decides I'm closing my account, they never asked me they just unilaterally decided I wanted my account closed. Their atms state any deposit made after a certain time will clear the following business day, what they don't state is that to them that means a check deposited Saturday night will clear Wednesday afternoon (this has happened several times) I didn't realize that Monday and Tuesday aren't in fact business days. The real topper on the cake though has to be the fact that over the last two and a half weeks their "fraud prevention department" has suspended card 7 times, all of which after I jump through every hoop they provide to verify I am the account holder and the charges are legitimate. I've spoken with bank reps as well as the slack jawed illiterate working for the fraud prevention department and there is nothing that can be done to stop the unjustified and unwarranted freezing of my funds, ive asked them to put a note in my file that the charges I've already verified to be legitimate should not be flagged in any way going forward only for them to freeze my account a second time 2 hours later, the bank reps can't do anything to stop the weapon owed incompetence besides attempt to make the same request I've already made which they roundly ignored, the first time when I called in they removed the block on the account and everything since then they claim only a bank rep in the physical bank can remove the block that they themselves put on my account which should've been the first clue that the lunatics are running the asylum but now not only do I have to go out of my way to go to the bank to fix the problem they created I've had to have entirely new cards issued (yes plural) as the suspension is that binding so the card I picked up literally this morning is now a useless piece of plastic that I have to replace because I made a transaction through the Google play store (that I have a long history of making) and they no longer even notify me of the "suspected fraud" before suspending the card. If there is anyone out there reading these reviews as a prospective client I urge you to find a bank that will let you make any decisions with your finances and steer far away from this zoo of a "company" I only wish they had a way for me to review them on their website, but in a rare stroke of genius for these mentally diminished clowns they don't offer the possibility of any unfortunate souls in their clutches warning the world of their callous indifference and insanity, so I will be posting this review on every site I can so I can attempt to save others from making the ultimate mistake of trusting them with their funds.

Worst experience in my life, and it doesn’t seem to concern Mgt at all.. it’s the culture and I’m not surprised several locations have closed

Recent business involved transfer into/ then out of my checking account. 4 different answers re availability of funds. Teller who wired money was the most hateful person I ever dealt with. I was ready to cry when I left. This is regarding the Paxton FL branch and the first teller on right as you enter. Used to love going in there, now will be looking for new place to do banking business.

My debit card has been declined 2 times this month. I have had to go to the bank to find out why and the manager didn't know. My husbands card was denied today- what's causing this problem?

If I could give 0 star, I would to Regions Bank. I have opened personal and biz account with Regions just a year back since their branch is across the street from my house but I totally regret it. First they have require that you at least keep $1500 in personal and $2500 in biz account to not get fined which is more than any other bank. Then it was a nightmare getting a credit card from them ,took forever and multiple calls. There is no accountability with this company. They have no respect or care for customers. Then i opened a dispute that's still not resolved after 3 months and heard today it will take another 3 months to resolve. They never follow any ETA's, never call back the customer in even 72 hours as they promise. Hands down, WORST BANK EVER!!