Regions BankReviews of regions.com

I arrived out of town on new years they put a block on my card. They said only way it could be removed is if I go to a branch. Mind you there’s no branch no where near the closest branch is 14hr away. So they say the only other option is a 911 Visa card. I had to wait two days for that. Then once I got that card it was locked and they told me my only option was to do the process over. I’m currently stranded in New Jersey without any access to my funds. This is the worst bank ever know to mankind! I haven’t ate in two days and I don’t know where I’m sleeping tonight. Thanks to regions! I will be in touch with a lawyer

Pathetic. Went in to get a couple rolls of quarters and this black lady with long blonde braids said they didn’t have any rolls. I said how can you not have rolls! Then she said how many and I said one or two whatever you have. She walked over up the counter, put her hand in the tray without a word, I gave her a $100 bill and she said you want change? I said what do you mean? You said you only had 1 roll of quarters of course I want change. She looked at the bill and me and said I need your ID! I said I don’t have it I walked down the street. She would not give me quarters! Will NEVER bank with them and will tell everyone I know to not bank with regions!!

Melissa andrade is a super bad customer service representative she made me come twice to the bank to change a check also told me that if I didint like the waiting time to apply for a job there and ileana tobar also has extreme attitude said she couldn’t get up to bother no one else and didint wanna work

Horrible customer service, no knowledge of anything. They Canceled my card for fraud, and I still don't have a new card 3 weeks later. I called twice, the 3rd call they said I need to go to a branch. American Express I would have a card via FedEx next day.

If I could give a negative rating for this bank, I would. They are the worst bank ever! I tried closing my father's account after his death, and Brittany Watkins-Barrera, the Senior Relationship Banker Team Lead at the Lebanon, TN branch, left me feeling as if I were a criminal even though I had all the paperwork that I was told I would need. She was very rude and spoke to me as if I were a second-rate citizen. This is not good, Regions Bank, making someone dealing with the death of a loved one feel so low and unworthy of being treated with dignity and respect. I left there in tears. Do not bank with them!

Do you know when a company has your debit card number they can use it again even if it's been canceled. They told me it is seen as a recurrent payment even if it was used for a legit debit once. Should be if a card is canceled it cannot be used again. Even overrides that Lockit system. And it is ridiculous it takes over two weeks to get a new card. Poor customer service. I live in a city with "instant issue'. But that's just an added hassle. Been with them at least 25 years. Thinking about leaving.

This is the worst bank you could ever do business with. I cut up their cards, took out my money, and Uninstalled the app. Beware

Almost every other month they invalidate my password and I have to create a new one. If you call them you're going to be on hold listening to all their services for a good 5 minutes. And then it's very likely that the AI will tell you no one is available to take your call, please call back, and hang up on you. My mortgage was "sold" to this company. Otherwise I'd never be doing business with them.